Jul 19, 2009 11:50 AM
2916 Views
Ihad purchased jewelery worth Rs 23500/- in May 2008 and asked forconverting the same to EMI. They told me that they shall intimate mewhich never happned and the due day of payment was 1st Jun 2008 iarranged for cash for other sources .but to my surprise the bill forthe month of Jun the EMI was credited which I came to know when thebill came.
When I called the customer service they told thy cannot doany thing and on continues calling from my side they said they havetaken my request and shall revert back the issue was put on hold tillJan this year till this time every month they used to charge the EMIinstallment and it used get adjusted with my payment which I had doneearlier but when the entire amount of 23500 which was to paid earliergot adjusted with emi which were charged leaving behind the interestcomponent.
Now they call me every now and then bother me all the timeand threatening me to refer me to the hot list whereby I will not getany loan. Even I wrote Mail to officer like Mr Nikhil Joseph at atnikhil.joseph@barclays.com but no response from him also .iam now fedup with there attitude I don't known whom to talk whom to write thebehavior of the customer service representative takes to my nerve veryarrogant and indiscipline .Please do take Barclay's card even if theygive you please return it .Iam a GOLD CARD customer still thissuffering .
