Apr 15, 2011 03:18 PM
28359 Views
Irresponsible agency. They advertised sub-standard dishonest hotels that confirmed your bookings after pre-payment, and when you are about to check in, the hotel say they didn't get your confirmed booking. Hotel asked to pay again by credit card. Complaint to Asia travel, and till today (1 and a half months from the original double payment) I have yet to receive a credit to my credit card.
Asia travel should be more forceful in taking care of their customers. This I find poorly lacking. I am a regular at Asia Travel site.
