May 06, 2013 10:38 PM
1256 Views
(Updated May 07, 2013 07:34 AM)
Two shipments of books were sent to me by Infibeam, through ARAMEX as follows:
Shipper Reference IBDELMAH265506, Shipment No.4659319593 dt. 23rd April 2013
Shipper Reference IBDELMAH272385, Shipment No.4659321074 dt. 27th April 2013
None of these consignments have been delivered to me, as on 6th May 2013, 10.30 pm. However, ARAMEX tracking records indicate that the first shipment was delivered to me on 29 April 2013 and second shipment was delivered to me on 30th April 2013.
Since booking, the tracking records showed that the consignments were moved around in various locations of Delhi / Gurgaon, for several days and then "was out for delivery", again for several days from Kolkata Airport Office. After a flurry of complaints from my side to both Infibeam and Aramex, the fraudulent delivery suddenly appeared in the tracking records.=There is no mention as to when the packages actually reached Ranchi(the actual delivery destination). Last known existence of these consignments were at Kolkata Airport Office of Aramex.=
I had also requested that Aramex should notify me when the shipment was delivered, but no such notification was given, either by sms or mail.
I also complained to Aramex vide Case Reference:CCU/0413/2003. No result.
I am helpless as to whom to turn to now. Aramex, which fraudulently claims that the consignments have been delivered at Kolkata(!), or Infibeam, which continues to maintain a magnificent silence in the matter.
