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63%
2.72 

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50% hike in premium - no justification !
Jan 30, 2013 11:22 AM 4370 Views

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I applied for i-term vide proposal number 513013935431on Jan 9, 2013. After continuous follow-up over 3 weeks, I was finally given a REVISED OFFER with almost 50 % hike in premium. When I tried to contact the dealing official at mumbai over the phone, no one responded to the phone call.


First of all, they took 3 weeks to come up with an offer and once they did, they deliberately have hiked the premium. NO test reports have been sent along the revised offer that can justify the added premium cost.


I guess they just show low premium offers online just to lure customers only to be later victimized by presenting a counter offer almost 50 % exceeding the initial offer. What a shame !


I am pretty sure my personal physician can scrutinize the test reports based on which they have demanded the additional premium but they never shared the test reports.


Such companies must be taken to consumer court for wasting consumer's time and money + causing agony.


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Brand Response

Dear Sir,
Your policy has been issued on 15th Feb'13 and you have also appreciated our services over the mail.
Would request you to kindly share your feedback here as your grievance has now been resolved. To update, only 4% of applicants for our Term plan iTerm are offered a Counter offer which is in view of their existing health conditions. In 96% of the cases we do not raise any additional request for premium if the medical reports of the customer do not warrant the same. Similarly sir in your case the counter offer was raised in view of some concerns and even our underwriters spoke to you and clarified your doubts and we have done everything possible to have you on board with us as a customer. As such would request you to let MouthShut_Official.com know that this query has been resolved. Look forward to serving you always.
Regards,
Sourav.shah@aegonreligare.com
022-61120600

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By: AEGONLife | Mar 08, 2013  11:36 AM Comments 0

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