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MouthShut Score

28%
1.85 

Customer Service:

Product Quality:

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Ferns N Petals Reviews

Shittiest services ever received

8 days ago Read

The order delivered had dead and pale flowers. Dull and lifeless flowers After raising a complaint no body responded to the request. Customer service group is a big bunch of stupid people who keep repeating that they can't commit the delivery and neither they have any status on the product...Read More

Pathethic and cheap Service

9 days ago Read

FNP is a big fraud company, Liars, They are making fool of people. I ordered Rakhi for my brothers and paid 5000rs to deliver in India. What they did they sent all cheap replacements of everything. When I asked about and raise 10 complaints, But no one came with a satisfied response. I even emai...Read More

They are the biggest cheat, never ever order

9 days ago Read

I have ordered gift(Bunch of Chocolates) to my sister on 09/08/2017 and as per my request, it should have been delivered on the same day i.e . on 09/08/2017 and your company promised that it will be delivered on the same day. But it was not delivered on 09/08/2017 and when called the customer ca...Read More

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Pathetic Customer Service - Order #3076998

10 days ago Read

I must agree that I made a mistake by choosing fnp for rakhi delivery. Since I placed my order I am in pain. I am sick and tired of logging complaint and they keep closing it. Charged me 629rs x 2 for lumba rakhi which was not delivered and when I asked for refund they say they cant as they b...Read More

Great

13 days ago Read (via Mobile)

I have never gone to another flower site after I found this place. it's been about 4 years since I started shopping with Ferns N Petals get flowers for special occasions. The staff is so friendly and helpful; you will definitely find what you are looking for! me want to arrange a bouquet f...Read More

RELIABLE website with GREAT quality

13 days ago Read

I have been using this website since more than 5 years now and always had an amazing experience regarding its timelines and the bouquets. But over the years, I realized that their collection has not changed much and the cost has increased. So, I would like to suggest them to introduce new flo...Read More

Worst ever experience

14 days ago Read (via Mobile)

Booked flowers to surprise a friend.order date 6th Aug. Even I got a surprise when order got delivered today. calling up their call center was even funnier as the call agents claim that to give excellent service they have delivered it a day in advance. Super impressed at their stupidity . And gu...Read More

Top class company

15 days ago Read (via Mobile)

Their flower is absolutely stunning, gorgeous and beautiful! I and my family really love their flower arrangement! Their roses are bloomed beautifully, some of them even fully bloomed! Fragrant Flower are very generous! They use large size of roses, put lots of baby breath, and their bow a...Read More

Worst Experience Ever

16 days ago Read (via Android App)

Hello friends ! I am here to share with you my personal experience for using Friends N Petals.I am used this site approximately 3-4 months & my experience for using this site was really bad.The quality of the product under this site was so bad.The prices of the product under this site was al...Read More

Disappointing and worst service ever had

17 days ago Read

Disappointing and worst service I ever had . My order no was 1718924 which I placed for my Girlfriend on rose day . They guys assured that order is on the way will get deliver and all but I have not received that order from FNP . Inspite of several follow up they guys have not refund my amount t...Read More

Ferns N petals International service is fraud

17 days ago Read (via Mobile)

Worst service decision I have ever made. I made a delivery request with full payment for the order and delivery charges. It was for a special occasion and they did not deliver my order nor gave me refund. All I got for their false stories. It's been 2 months and I have not got back my Rs . 3000....Read More

Expensive And Poor Service

25 days ago Read (via Android App)

Once I Ordered A fresh flower bokeh, sweet and a small note( scroll) .it was to be delivered at 4 pm on next day everything was going fine I paid through my credit card next day they contacted me at 3 Pm and said sorry we can't deliver at 4 pm because delivery boy is not available so we will del...Read More

Poor service

26 days ago Read (via Android App)

Ferns N Petals is a popular brand but my experiemce with it was not so good.I ordered a chocolate bouqet for one of my relatives on his birthday. Firstly, the gift did not reach at the time given to me. It was delayed and they never followed up and even they did not let me know that it is going ...Read More

A 1600 rs red velvet cake

Jul 16, 2017 08:17 PM Read (via Mobile)

Never order a cake from fnp. The cake they delivered was tasteless, dry and presentation was horrible. the image shown in website is made up. Please see the image to know their product quality. After complain they offered a Cadbury box to apologise. Well I declined the offer and chose to write a...Read More

Frauds and Petals

Jul 13, 2017 08:03 AM Read

Please check ratings of this company on mouthshut/sitejabber before placing any order. The products are overpriced, of pathetic quality. Delivery service is poor. I did mistake of ordering three products for Bday of my relative(on July 12) without reading the ratings and had to pay the pri...Read More

Bad service

Jul 10, 2017 10:08 AM Read (via Mobile)

I wouldn't rate a single star to fnp. Bad service. Poor follow up. No courtesy for prior intimation of failed deliveries. And then u keep on calling the customer care abd they will keep on putting you on hold. Cause they have absolutely no idea that their promised product was not delivered! I...Read More

BEST SITE EVER

Jul 05, 2017 03:28 PM Read

A very perfect website for executing surprises for loved ones The customer service team is excellent and I was very happy with the way my issue was resolved and for their value to their customer I have been using Ferns and Petals for a long time. They have always send fresh flowers and delive...Read More

POOR PRODUCT QUALITY-BEWARE of these CHEATERS

Jul 05, 2017 11:47 AM Read

I had ordered a cake and a greeting card for my friend for his birthday. I got a message saying that my order was out for delivery at 11 in the morning but it was finally delivered at 4 in the evening. Meanwhile, the cake had become extremely soggy and unfit for consumption. Even the greeting ca...Read More

Bad quality

Jul 05, 2017 11:31 AM Read (via Mobile)

Pathetic quality of flowers in high price.All flowers were already dried. Its better you can get from a local vendor for your special occasion. The flowers were very sad. It just below my expectations. Feeling very bad as I paid so much for those flowers.I want them to pay my money back.

Cheating the customers..

Jul 03, 2017 02:51 PM Read (via Mobile)

On the eve of bday of my love, I ordered bonsai plant which costs 1900rs. They cleverly delivered the wrong plant and cheap one which was 1200. I mailed the pictures of image plant that I got delivered by them, but they still acting and telling that they delivered right one, thinking they can ch...Read More


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