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MouthShut Score

28%
1.84 

Customer Service:

Product Quality:

Delivery Timeliness:

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I feel this review is:

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Genuine

Ferns N Petals Reviews

Amazing assistance

May 07, 2008 04:45 PM Read

I am amazed how come some say they did not like the service, imagine the convenience... I booked last night (6may)@ 2306 hrs worth Rs 1298/ and by an error put in a wrong delivery address of a different city for todays (7may)delivery and then sent a mail at 2349 hrs for ammendment,and  called...Read More

Bad shipping

10 days ago Read (via Android App)

Hello people I am going to share my experjence with ferns and petals it was my brothers's birthday who stay away in banglore for study I orderd a came for him it was expected to be deleiverd on time but their shippinv process is so bad that they messed up with the deleivery time a...Read More

Worst delivery time and commitment

29 days ago Read (via Mobile)

Hi My sister ordered a cake on her nephew 1st birthday to berlin, Germany on 7th of sep and the delivery time that was committed was 12th of sep from 9:00am to 2:09 pm indian time. They told that cake will be on it's time anyhow becoz her birthday was also on 12of sep and the cake reaches on ...Read More

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Extra for Fixed delivery but service is poor!

Sep 15, 2017 01:50 PM Read

I had ordered for a bouquet for my friend on his birthday and had made it fixed delivery(by paying 100rs extra for fixed timing delivery) and wanted to keep it a surprise . The delivery boy called my friend and cooked up a story that since the delivery guy met with an accident, the boquet will b...Read More

Another Scam - Fernsnpetals

Aug 30, 2017 09:53 PM Read (via Mobile)

Business Model: Charge the client for the product chosen from their website, promise a delivery. Have a excuse ready for non delivery. In my case, as recipient was not in office, FNP delivery team themselves offered redelivery tomorrow. I would have asked them to leave product at rec...Read More

 
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Frauds N Petals | This is a fake/cheating site.

Aug 21, 2017 10:51 PM Read

Don't trust these people, I have more than 10 years of online shopping experience. But first time I'm buying something from FNP, thought it was a legit website. Today I've placed an order with them in the morning.(20/08/2017) on 11:37AM. As I wanted to deliver the product today itself because it...Read More

Shittiest services ever received

Aug 11, 2017 03:35 PM Read

The order delivered had dead and pale flowers. Dull and lifeless flowers After raising a complaint no body responded to the request. Customer service group is a big bunch of stupid people who keep repeating that they can't commit the delivery and neither they have any status on the product...Read More

Ferns N petals International service is fraud

Aug 02, 2017 11:09 AM Read (via Mobile)

Worst service decision I have ever made. I made a delivery request with full payment for the order and delivery charges. It was for a special occasion and they did not deliver my order nor gave me refund. All I got for their false stories. It's been 2 months and I have not got back my Rs . 3000....Read More

Expensive And Poor Service

Jul 25, 2017 11:25 AM Read (via Android App)

Once I Ordered A fresh flower bokeh, sweet and a small note( scroll) .it was to be delivered at 4 pm on next day everything was going fine I paid through my credit card next day they contacted me at 3 Pm and said sorry we can't deliver at 4 pm because delivery boy is not available so we will del...Read More

Poor service

Jul 24, 2017 11:30 AM Read (via Android App)

Ferns N Petals is a popular brand but my experiemce with it was not so good.I ordered a chocolate bouqet for one of my relatives on his birthday. Firstly, the gift did not reach at the time given to me. It was delayed and they never followed up and even they did not let me know that it is going ...Read More

Shop from www,fnp.com it is bad one

Jun 28, 2017 01:13 PM Read

The date 12/09/2015 I orderd Bracelet which has price was Rs. 399/- from www, fnp.com and I made payment through netbanking after that they mail me with invoice and commit that bracelet will deliver within week. so I was waiting for delivery after that almost one week passed and they mail me and...Read More

Not commited to service on time

May 28, 2017 08:03 AM Read

My experience with F&P is pathetic. I ordered a flowers on my wife's birthday and give instructions to delivered that on a particular time so that I can surprise my wife and I planned the day accordingly. Flowers didn't delivered on that particular time and when I called their customer care,...Read More

Never using their service again

May 16, 2017 11:40 PM Read

1 time order(Mother's Day 2016): Cake & Flowers with vase - Delivery guy broke the vase and said will be back with the new one, but he never did. Cake had no mother's day message even after requesting for the same. 2 time order(Mother's Day 2017): Plant with Pot - They delivered the plant...Read More

LOW QUALITY OF PRODUCT.

May 13, 2017 09:35 AM Read (via Android App)

Ferns n oetals website, friends it's a online store friend. this site product quality very low friends, I am also bought on this a shoe's , shoe's quality is very low and too expensive. this company all products too expensive and not good quality. many people not happy with this company...Read More

Either pay extra or forgot your money

May 11, 2017 01:36 PM Read

I ordered a cake for my dad's birthday for a mid night delivery once in Fern N Petal online. Watta worst day I had after ordering! They called my father and asked the address. He explained them in detail where my home was. Then they said we don't know your place. we will deliver it in the ...Read More

Need a better option.

Apr 28, 2017 10:31 PM Read (via Android App)

I have used the service only once. And it was shocking. Let me narrate the incident. One of my friends called me in the evening to order cake and flowers for her husband's birthday. I tried to place a order for midnight delivery but I couldn't as it was already 9 and they take midnight delive...Read More

Worst Experience, Will never order again from FNP

Apr 21, 2017 06:04 PM Read

Once I ordered Cake to deliver at My Friend's home who stay in different city at the night at 12 on her Birthday through Frens N Petals, as one of my friend referred me to this website. It was such an embarrassing experience for me. I felt so much insult that day, though I paid whatever they ...Read More

Good Customer Service and Support

Apr 19, 2017 10:49 AM Read

Nice Customer service and Good Quality of products. But it's little bit costly from markets price. Anyway its not an issue. delivery timing are Nice. There are some drawbacks in Website like some Java script errors and pages are not open properly sometimes. I don't use app ever. Hope it...Read More

Compaint aginst the ferns and petals

Apr 18, 2017 03:50 PM Read

I had placed order no. 2243015 on 16th April 2017 for delivery of Mango cake as a surprise Birthday gift on 17th April 2017 but they did not deliver it on time. I called them twice and requested about the time of delivery before 3 pm but my cake was delivered after 5 pm when my friend had lef...Read More

NOT RESPONSIBLE

Apr 06, 2017 12:22 PM Read

ORDER not executed as per instructions. Lame excuse is that they have the condition in Terms and Conditions that there may be delay. Then why should we place order, we can courier ourselves . No? Very much displease and demand compensation for the loss of respect I had. I would never ever ...Read More


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