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MouthShut Score

48%
3.48 

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Eureka Forbes

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Eureka Forbes Aquaguard RO Smart Water Purifier Reviews

Very poor service

24 days agoRead (via Mobile)

The service of aquaguard is very very poor. Don't ever buy this product. when ever call service center, froad people came and went back with out resolving problem. All aquaguard costumers around kerala facing this problem. I repeat don't ever buy this.

Poor customer care
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Nov 22, 2017 01:51 PMRead (via Mobile)

I am using a Eureka Forbes water purifier. And I have taken an AMC for that. In every time I m facing a problem it is taking more than a week to send the technician.also they used to close the complaint even with out send the technician and sending mail stating that your problem has been solved ...Read More

Aqua guard ro magna nxt

Oct 21, 2017 05:23 PMRead (via Mobile)

I bought aquaguard magna nxt on 10 oct 2017 by paying 18800 &#8377 app. I bought it from eurekaforbes site. I was told before purchase that its best model with best technology. From day of installation I have been calling aqua guard to fix the problem, service engineer visited my place 4-5 t...Read More

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Don't buy they have pathetic service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Oct 10, 2017 08:44 PMRead

I have another water purifier from Eureka Forbes.Customer id: 1004789462For almost one month now Im without water because of pathetic eureka forbes service. I never believed people that KENT is better, but now I must say no one should go for Eureka Forbes water purifier. I have been rais...Read More

Aquaguard water purifier - Use and throw
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 12, 2017 04:11 PMRead

We have signed an AMC with AQUAGUARD for our water filter. And its more than 2 years and I have received just two service. When I log a service request I get an SMS that my request will be served by XYZ engineer and lo and behold I get an other SMS in a couple of minutes saying either the servic...Read More

 
Water contamination is one of the biggest problems in India. Drinking untreated water is a cause of various diseases. To combat this problem many companies have come up with water purifiers. They are cheaper than bottled water and effective than boiled water. Since water purifier is an essential item in the household we bring you some guidelines that will help you make the optimum choice.
Eureka Forbes water purifiers
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 05, 2017 11:07 AMRead (via Mobile)

Never buy purifiers from Aquagaurd. It's a pain to maintain them. You keep calling them for service, installation and no one turns up for a month on minimum and when we scold them in bad lanagauage then they turn up doing a crappy job. Better to buy Bisleri bottles and live hassle free than to s...Read More

I will suggest everyone not to buy Eureka water pu
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 26, 2017 11:35 AMRead

I will suggest everyone not to buy Eureka Forbes Aquaguard Water Purifier. We have received a very bad service from team. Also need to take action against sales persons who had sold this defect product. After delivery when we share about product defect they said they left the company. But they a...Read More

Disgusting service and pathetic employees

Jul 14, 2017 09:34 AMRead (via Mobile)

I will tell everyone not to buy eureka water RO to anyone as this company is just doing fraud n wrong commitment of services. disgusting company disgusting employees especially bhavesh from Ahmedabad. this people just knows to sell the bloody product n no value for customer service. Ridiculous c...Read More

Pathetic services by Acquaguard (Eureka) staff
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 19, 2017 10:29 AMRead

You call a sales person to buy a product of Eureka Forbes, multiple sales persons will be there at your door step.  However, after buying the product, even for installing it they would take ages.I have an issue with my water filter, which is leaking and placed a compliant. I was assured that...Read More

Eureka water purifier
Thank You
A token of appreciation from the brand

Feb 26, 2017 11:28 AMRead (via Android App)

Eureka waterpurifier its realy worth of your money when I bought it , I was affraid but when it was demo by the executive it chamed my mind and instantly I bought this products now I am using this products for last two years and it easy our life now we dont bother about thw water problem for our...Read More

Smart Water Purifier is awesome
Thank You
A token of appreciation from the brand

Dec 18, 2016 11:45 AMRead

Eureka Forbes Aquaguard RO Smart Purifies is a very good product in water purifier segment.It is very easy to use. It is like plu and play.Not much complicated connection it is easy to use. Once you install you have to open it during its servicing only. It purifies water from any kind of water. ...Read More

Services and installation
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Oct 07, 2016 11:17 PMRead (via Mobile)

Dear all . This is purely genuine and correct review. I bought water purifier from Rahul Electronics Miraroad on 23rd Sept 2016 and I have all the evidences. No technician came in last 15 days to install Aqua Pure water purifier and I had registered complain and I was told it will be done in a d...Read More

Cost Of AMC
Thank You
A token of appreciation from the brand

Sep 09, 2016 03:24 AMRead (via Mobile)

Hi.My name is Shivam and I am using your ro from past 6-7 years. Every year I buy amc from ur dealer. But now I am afraid that he is charging me more than ur official amc price. Kindly let me know what is price for Aquaguard Total RO Reviva AMC for 1 Year(I don't know exact model as I said it is...Read More

Horrible Service Experience with Eureka Forbes AMC
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 20, 2016 05:36 PMRead

I paid Rs. 7880 in 2014 Oct for 2 years service contract for my RO Filter. A month back the tap started leaking. Technician came and made it worse, left home with the promise of coming back next day. Since then Every week I raised a service ticket, Eureka Forbes closed all 4 tickets without any ...Read More

Useless product and very poor service
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 11, 2016 01:19 PMRead

Within 2 months of purchase water started leaking from the aquaguard and I have been calling call center since last 4 days but no one turn up to fix the issue. When I called the technician he started abusing. Installation of the machine was also nightmare. If you want peace of mind then never bu...Read More

Please do not take Acquaguard insurence.
Thank You
A token of appreciation from the brand

Jul 02, 2016 05:59 PMRead

Pathetic customer support. Last time they asked me take their insurance policy of 6000 rupees, so that they  can provide 4 times free service in a year and I paid them. And now they are fooling me, every time I call they they say that they are sending someone but no one came. Its been 2 weeks an...Read More

Worst service ever
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 21, 2016 02:18 PMRead

Worst ever service. I have been calling them for more than 1 week but they are not coming my hoe to fix the issue.My aquagurad motor is not working and needs a replacement but they are not coming to replace.Please don't buy this product.They are not trust worthy. Technicians are also una...Read More

Costly spares for such a worthless machine

Jun 02, 2016 06:32 PMRead

Worst service, no one knows the AMC coverage and terms and conditions.We spent Rs:5000 for filters for 65 days usage for an nuclear family(2adult+1child).tap cost Rs:350 AND FITTING CHARGES Rs:400. spares not available in the market.Think twice before buy. Besides buying this machine...Read More

AMC cost is too high !!!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 29, 2016 08:29 PMRead

Hi all,I am using Aquagruard Enhance RO+UVfor Last year AMC I paid 4000 Rupees, for that they replaced filters alone and after that they did not provide periodic service as per contract, the purpose of renewed my AMC is not met. and the money paid for the service is taken by the company ...Read More

Pathetic representatives HYDERABAD
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Mar 29, 2016 02:21 PMRead

Its just been two days since I bought Dr. Aquaguard RO+UV and I am already seeing the pathetic service and representatives(HYDERABAD) this company has.For installation representative from the company was supposed to come today 29/03/2016 at 11AM, for which I stayed back delaying going to off...Read More


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