Reviewed Hikvision India
Jul 14, 2023 02:11 PM
606 Views
Just within 1 month the DVR failed to work. Sent for repairs and RMA/support emails are not responded. There is ZERO email / phone support and whatsapp support is a joke. The automated reply is always the same and there's no human to respond to whatsapp chats. All money went down the drain. Expl...Read more
Reviewed Amazon
Dec 23, 2015 09:48 PM
3829 Views
This feedback is for AMAZON INDIA. This is NOT the first time it has happened but this is the 3rd time it has happened. The problem is with Amazon delivery system - it's PATHETIC. They first send "Out for delivery SMS" and then after a few hours send another SMS "Addressee wasn't available so co...Read more
Commented on own review
Jul 30, 2012 06:56 PM
Hopeless people!!! Tikona is a nightmare. I thought it was over BUT looks like it not over yet. Tikona shamelessly sent me a bill for this month also! And today one person called jeevan called up - 09731111211 from Tikona demanding money. He spoke very rudely just like the other Tikona folks. When I... told him about disconnection, this guy rudely started asking details like complaint number etc!! What complaint number? I have sent them several e-mails to customercare@tikona.in and s.nair@tikona.in This nair fellow seems to be some manager - got his e-mail from Tikona website when customer care didn't respond. Total harassment guys!!!! PLEASE NEVER GO FOR TIKONA connection. They are just a bunch of thugs out there. One more call from them and I have decided to file an FIR in my nearest police station against Tikona thugs.
__aseem vRead More
Commented on TikonaSUCKS's review
Jul 12, 2012 06:49 PM
TIKONA = Alok and Alok = Tikona. All responses by Alok are fake. See this link : http://www.mouthshut.com/Alok_Bajpai/timeline
Even for my yesterday's post this guy Alok replied with happy feedback for Tikona :-)
Commented on sunny999's review
Jul 12, 2012 06:44 PM
Continuation from my last post >> After each shady by their recovery/billing agents, they send a mail saying - we tried contacting you but you were not available! I told them clearly, please DO NOT call, just mail and fix up an appointment OR come during any weekend to pick up the modem. Their... CEO should be put behind bars for harassing customers like this and the company should be closed.
Regards,
aseem v
9886180474Read More
Commented on sunny999's review
Jul 12, 2012 06:44 PM
Hello: My experience with Tikona has been very painful till date even after asking them to disconnect. With in 10 days of connection, I moved to a different service provider because of frequent disconnection and pathetically low speed of Tikona. Almost 2 months back I asked them for permanent discon...nection and refund of my money approx 2000/-INR which they took in advance (rental one month + installation charge). Response to my e-mail was a standard one: ''sorry for inconvenience .....etc etc'' and that someone will contact ASAP. I clearly told them I am asking for permanent disconnection and I do not want them to even try to resolve the issues etc. After strong e-mails, one fine day I got a reply saying they will unsubscribe me and will settle account with in 45 days. After a month, I only received a copy of bill!! Some 1400/INR. After sending another stinker of a mail, another response mail came which said my request has been noted, passed on to the ''concerned'' team. I very clearly told them to just come over and take their modem back and no one turned up till today. Today another mail came from billing - total bill of 2800/-INR!! For what???? In between their recovery ppl and billing ppl called to ask for payment. I told them I have asked for disconnection and I do not use their services and that they should drop by and take back their modem. This is harassment! Even after telling so many time through E-mails ( I have all of those mails), no one has bothered to collect the modem. However, they have been prompt in sending updated bills each month. Tikona is a horrible company. They don't have any ethics or principles. I really would want to demand huge compensation for this kind of harassment. Their recovery agents keep calling every now and then to ask for money but no one want to set up an appointment to drop by pick up the modem and formally close the connection.Read More
Commented on own review
Jul 12, 2012 06:14 PM
customercustomersSee the below response from Tikona. This is precisely what I got each time I e-mailed them. What happens next is some one from Tikona will call - usually Tikona's ''trained'' recovery agent saying they are calling from billing dept and start demanding money. I have told them several... times NOT to call but fix up an appointment over e-mail (aseemov@gmail.com) to pick up the modem. Most importantly they should STOP sending me the BILLS. For doing that, they don't need to talk to me over phone! Secondly, everyone who I had the pleasure to talk to were extremely rude and illiterates. They behaved like hired goondas. Govt of India should ban Tikona WiBro and file a law suite against them for harassing their ex-customers!!!
Regards, aseem v 9886180474Read More
Commented on own review
Jul 12, 2012 06:08 PM
Hello Mr. Alok Bajpai :-) For people who believe what Alok just posted, please refer to this URL : http://www.mouthshut.com/Alok_Bajpai/timeline
After every complaint, ''Alok'' posts his ''excellent feedback message on this forum. Alok, are you the CEO of Tikona who should be behind the bars?? Mout...hshut, please read all postings by Alok he did at different times :-) You'll just need a fraction of a second to understand the underlying process!Read More
Reviewed Tikona WiBro
Jul 11, 2012 07:46 PM
2000 Views
My experience with Tikona has been very painful till date even after asking them to disconnect. With in 10 days of connection, I moved to a different service provider because of frequent disconnection and pathetically low speed of Tikona. Almost 2 months back I asked them for permanent disconnec...Read more
Reviewed ABC Broadband
Jul 11, 2012 07:46 PM
1442 Views
My experience with ABC Broadband has been very painful till date even after asking them to disconnect. With in 10 days of connection, I moved to a different service provider because of frequent disconnection and pathetically low speed of ABC Broadband. Almost 2 months back I asked them for perma...Read more
