“Offfh ho, how many times I have to tell you boss, that today, we cannot open your savings account in our bank. Please come tomorrow. You can go now.” shouted “Roma”, the employee of a reputed bank“State Bank of India”.“Arindam” got really frustrated and fed up with the behavior of these employees towards their customers. But, still it is a good reputed bank. So, there is no other option rather than to accept their bad behaviors.
“Ki holo, your job is done, or not?” asked “Madhurima”, the wife of “Arindam”.
Arindam: - No, they told me to come tomorrow. Today, I thought, that the savings account will be opened, as I am on leave today. But, all went in vain. Again tomorrow, I have to go there, from my office.
Madhurima: - Oh!, that is a normal thing, I have hardly seen any person, who has been able to open a savings account, in a single day. After all they are the employees of a reputed bank. You have to learn the skills of oiling or buttering them. Always call them “Sir” or “Madam”, otherwise they will just ignore you. After all, that is their bank, naah, not yours, honey.
Arindam: - Ok, let me go again, tomorrow, to your so-called reputed SBI.
Next day, again “Arindam” went to the SBI bank, for opening the savings account. One Clerk asked him,” Yes, what do you want? Oh! You want to open a savings account. Just fill up the form, and wait there, we will call you. Do, you have any other queries.” “Arindam” had no other option, rather than to listen their lectures. He followed the instruction, and was waiting for the call. It was around 1 PM, he asked that same clerk, “Accha, Sir, I have been waiting here for 1 hour, for my call, actually, you can understand my problem. I have to go back to my office also.” The clerk got furious and shouted, “What do you think about us? Are we robots here? We are working so hard, can’t you see? We are yet to finish reading the last paper of the newspaper today. Ok, do one thing, go to “Roma” madam, she will help you.”
As per the instructions, “Arindam” went to meet the so-called “Roma” madam, with the application form in his hand. “Roma” asked, “Oh! You have come again. But, now it is not possible, boss. Because, it is already 1.05 PM, it is the time to go for lunch. You better come after 2.30 PM, boss. We will try to open your savings account, by today only.”
“Madhurima” called his hubby, on his mobile. “Madhurima” asked, “Where are you, now?”
Arindam: - I am at your so called reputed “SBI”. I am waiting here in the bank, to open a savings account.
Madhurima: - Just get out of there, and meet me in front of the “Paradise Circle” at 1.30 PM. My friend “Sohini” works in theICICI Bank.She is saying that, the savings account will be opened within half an hour.
Arindam: - Ok, I am coming within 15 minutes.
After 20 minutes, “Arindam” met them in the “Paradise Circle”.
Sohini: - Hello Sir! I am “Sohini”. Do you have all the documents with you now? “Arindam” said, “Yes, I have.”
Sohini: - Ok, Sir, that’s great. Just give me the photocopy of these documents, fill up this form, and provide a passport size photograph. Within 30 minutes, your account will be opened. After that, you can go to your office, Sir.
Arindam: - My dear “Madhurima”, see the fun. Still you will say that SBI is a reputed bank. Ha Ha Ha…
