Hi,
(Stay away from Kalpataru and its sales and CRS team- Mr Mandar Muley, Mr Ashok, Mr sagar Kulkarni, Mr Akshay
Before we get to the bottom of what happened and why I wrote this review, just to summarize- if you are looking for flat with quality management who could support you during the course of purchase and thereafter, than Kalpataru is definitely not a place and there word means nothing. They will push you to pay all the amount upfront and at the earliest and will not even bother to resolve/ respond to your issues or any queries.
I paid a total of 29 lakh for flats in kalpataru jade skyline and received verbal confirmation from bank too that the loan would be processed. Though for some reason, it didn’t happen and I got confirmation from bank by 1st week of sept. 2024 that loan couldn’t be processed. But kalpataru sales team dragged it till end of sept. 2024 and came back with same feedback. During this course I repeatedly mentioned to cancel the order and initiate refund. Though, the regional sales head, Mr Mandar Muley, kept draggingwithout any concrete feedback. Thereafter it was further dragged as Mr. Mandar kept discussing with other banks knowingly that they wouldn’t provide subvention scheme, which was the only reason for my purchase. This went on for another 2 weeks and after my continuous follow ups, Mr. Mandar agreed on cancelling the deal and asked me to email certain individual.
Now the fun begins, Kalpataru team sat on my email for 2 more weeks and asked me to further do additional documentation. Thereafter, it was notified to us that Kalpataru will take additional 30 days to process refund. So from timeline perspective, Kalpataru held 29 lakes in their account for over 3 months and wouldn’t pay a single interest. All thanks to kalpatru sales team- Mr Mandar Muley, CRS team- Akshay, Mr Sagar Kulkarni.
In a contrary to other countries, India is east ly ahead in online payment, yet kalpataru needs additional 30 + days, when they already delayed all the process and even ignored customers request.
- Thank You! We appreciate your effort.
