Imagine the agony one would go through after paying crores of rupees to the builder and then waiting endlessly for possession. It is the pain that VTP customers are going through for the past several months.
At the time of booking, sales team falsely promises to deliver flat 6 months/2 years before RERA date, but after customer has booked flat and has shelled out more than 90 percent of amount, crm team justifies delay in possession with +6 months buffer on RERA date and many other extensions. So it is evident that customers will have to wait for at least RERA date + 6 months extension.
Hopeless customers are left in between with no visibility as there is no transparency in VTP. It is so hard for customers to get any response from VTP and when any response is received it is a false promise.
Many things were hidden at the time of booking. They never mentioned fire safety pipes during booking and even sample flats were missing those. But later they hung many pipes in flats, giving the flats a look of warehouse, in the name of fire safety. Whereas other builders keep pipes within walls and only sprinklers visible as required. When you ask why this was not shown in the sample flat - you get a response - sample flat has a clause of not matching 100 percent with actual flat.
When the customer continuously follows up VTP promises with a possession date which keeps on changing for years. Regretful and sorrowful customers visit the project to find a lot of pending work, and to realize the false possession date, and that the money customers spent to buy overpriced flats on premium price, is stuck for several years.
VTP works aggressively to get new customers by promising them falsely and is relaxed for existing customers. So before booking any flat at VTP, first communicate with its existing customers, and then set your hopes for a delayed possession so that you do not despair in future.
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