Better Option Propmart a non supportive firm

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Better Option Propmart a non supportive firm
Feb 19, 2015 06:20 PM 20272 views
(Updated Mar 22, 2016 02:48 PM)

Customer Service:

Staff Courtesy:

Product Implementation Rate:

#BOPGRP(Better Option Propmart / Birds of Paradise/ Website: https://bop.in)  @BOPGrp: Hey, if you all are planning to get a real estate deal done through them then think twice or as many times as you wish before doing so.


While proposing and explaining the real estate deal  to me, BOP made a deal sound really lucrative that I ended up handing my money to them. Thier entire strategy was only to offer customer an offer one can't resist. I fall for it and repented for many months.


I purchased a property through them in Bangalore of DLF, to which they promised that they will provide me a cashback post deal once signed, however they shut their office in bangalore and ran away and kept circumventing me. Following consumer rights were violated on number of occasions -


Right to be informed


Right to be Heard


I've noticed many times that BOP Executives & Customer Care have failed to respond showing an IRRESPONSIBLE behaviour to deliver their prime duty towards customer.


After a long time of beyond 2 years of continuous follow ups through personal Visits, Mail Exchanges and Telephonic Calls, they transferred the fund but not the interest. Also, they never tendered any written apology ever for the severe gross mental pain I suffered because of them in the entire process nor any compensation for it . At times they stopped responding over mails and calls causing me Mental Trauma and thinking of their unethical intentions. It was one of the decision I would repent my life long. I didn't found them so good to do business with.


They came up with many excuses all these while to deliberately delay the cashback and I felt harassed. I regret doing research then before going for the deal over internet; so you may wish to do an intensive research everywhere over social Media including Face Book, IREF(https://indianrealestateforum.com), Mouthshut, consumercomplaints.in, complaintboard.in, youtube to name a few which are readily available now.


My intention to write this review about the company is completely in puRobotouchc interest and caution the citizen. I struggled a lot hence you take a judicious call.



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