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57%
3.77 

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Via.com Reviews

jolly_me958

Singapore, Singapore


1 Review



Hassle free trip! Excellent!!!
Thank You
A token of appreciation from the brand

1 day ago 64 Views

I booked 6 plane tickets for me and my family for 12 days Christmas vacation last October without reading any reviews about Via.com. After booking, few days later, the price suddenly increased. I got curious about this booking site because of the cheap flights to Japan I got via Vietnam Airlines...Read More

Via.com

6 days ago 177 Views

We have a group booking from indore to mumbai for freinds wedding, I had searched booking sites Via.com for the tour at the satisfactory rates. For all my queries I preferred calling the customer care and verify, as I was making the booking for 15 people, . They connected me to there group booki...Read More

Got good discounts booking through my Mobile app.
Thank You
A token of appreciation from the brand

19 days ago 569 Views

I booked round trip from Hyderabad to Goa for this New Year using the Via.com mobile app, it has a good interface and is easy even for the first timers, also while booking Hotels I got good discounts My complete travel package was done at a good deal. All my queries regarding booking of my hotel...Read More

Thousands of users are looking for advice right now

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Charges deceptively competitive - don't use!!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

20 days ago 172 Views

It shows up as a top option after google search, but don't go for it. Apparently looks good but if something goes wrong then re-booking or cancellation charges are heavy and take away any advantage that you might have had in the first place. Customer service over telephone is quick but shady an...Read More

Good DIscounts from Via.com
Thank You
A token of appreciation from the brand

24 days ago 666 Views

Hi I’hv been booking my flights and hotels from Via.com for quite some tym now. Even recommended my friends. I am writing my experience here for people looking up to this comment to decide. I have always had a flawless experience with them. Recently I had booked my flight tickets from Mumbai to ...Read More

My travel was made effortless by Via.com.
Thank You
A token of appreciation from the brand

24 days ago 696 Views

I had a group booking from Bangalore to Kolkata for my wedding, I had checked many online booking sites for the same, at last I decided to book with Via.com as they had promising rates. For all my queries I preferred calling the customer care and verify, as I was making the booking for 34 people...Read More

ashwin66999

Bangalore, India


1 Review



Do not book and No Refund
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Dec 20, 2016 12:52 PM 493 Views

I had booked two way bus ticket in September, 2016 and cancelled the same on day of my travel, Since bus was not operating and this update, I did not receive from VIA.com. I myself called to the operator to check on the arrival time and same was give to VIA executive, until then even they are no...Read More

Ashutoshindia

Singapore, Singapore


1 Review



Never Via Again ! Horrible Fraudsters !
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 17, 2016 05:09 PM 573 Views

Booked a refundable ticket from SIN to BOM but after booking the support said you would get only 50$ refund after two months out of the$389 paid. Is that what you call refundable? There is no option to cancel online . . . . The support sucks, it takes like atleast 20 mins before you are co...Read More

Just for change of date please see the response
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 16, 2016 07:55 PM 584 Views

> Subject: Re: Travel date change - REFF NO [YBV18] > To: "md owaise" , "Via Singapore Support| Sunil" > Cc: "Singapore Support" > Date: Friday, 16 December, 2016, 10:15 PM > This is totally unfair my flight > charges is 237.80 SGD on top of it your are charging 125 SGD > which...Read More

NO REFUND FROM VIA.COM
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 02, 2016 05:10 PM 895 Views

NO REFUND FROM VIA.COM Very bad experience from Via.com, I had booked air flight tickets from Trivandrum to Bangalore. The flights got cancelled in a couple of weeks after we booked the tickets, it has been over 3 months now and VIA.com has not bothered to refund the money. If we call they do...Read More

Via
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 27, 2016 10:34 AM 1372 Views

Via.com is offering bus tickets, train tickets as well as flight tickets with a good service and support.but the offers are not pretty good.via started referral program which gives 500 points for each referral.but these points cannot be used at a time.it can be used as 4% per transaction.the off...Read More

junaidraider33

Bellary, India


1 Review



Worst customer assistance and irresponsible.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 21, 2016 04:11 PM 1119 Views

I had booked a seat(bus),but the operator cancelled the bus without any intimation.when I called up for via.com customer service had given no assistance for refund of amount. Booking Reference Number: FMN1Y6KWBJ0 I had booked a seat(bus),but the operator cancelled the bus without any intim...Read More

Walker189

Singapore, Singapore


1 Review

1 Follower



The worst company of booking a flight ticket
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 13, 2016 08:52 PM 1565 Views (via Mobile)

Hi, I am here to share the worst experience of mine with Via.com. I booked three flight tickets from Singapore to Xingyi China .Our return flight was cancelled by the airline company, so we had to buy another ticket back to Singapore.After that, I sent  four emails to the company to apply for a ...Read More

abhi1604

Dubai, India


1 Review



Good example of bad customer service****
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Oct 20, 2016 10:42 AM 1972 Views

Hi, I booked a refundable fare BOM to DXB. I cancelled the ticket through your customer service on the date of travel which was 09/08/2016. It was confirmed that it has been cancelled and a refund request has been raised and I shall get my money back in 45 days. Since than I have been wait...Read More

Abhishek1604

Dubai, United Arab Emirates


1 Review



Bad Customer service and unending wait for refund.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 18, 2016 02:54 PM 2007 Views

I booked a refundable international flight using this website. The ticket was cancelled on the day of travel and it's being more than 68 days now and I'm still waiting for the refund. Every time I follow-up with them the customer service have the same response that they are currently waiting ...Read More

Over charges to change the gender of the traveler
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Oct 07, 2016 08:18 PM 2387 Views

Hi All, For the past few days, I had been sending more than 10 emails and 5 complaint call to request VIA.com to help to change the gender of a traveler which I key in wrongly . but their response is really horrible. After 5 days till now, my problem haven;t solve and I still waiting for them...Read More

prasantmuna

Bangalore, India


11 Reviews



Price got changed after paying the money....
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 20, 2016 10:20 PM 4674 Views (via Android App)

I was searching for a ticket and found a ticket and booked it as well.it was for the amount of INR x rupees.later when I paid the money through online, the money got deducted but the page in the airlines was still spinning and I was getting message that there is no response from the airlines sit...Read More

Worst experience with via.com
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 06, 2016 08:55 AM 4936 Views

Hello Friends, Today I am sharing my experience with via.com. I had booked volvo bus tickets from delhi to manali for 7th of august and paid the whole amount in advance on 3rd of august itself. today I am receiving their cancellation mail. due to some circumstances we are cancelling your s...Read More

Via.com a fraud site..avoid
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 28, 2016 03:06 PM 5123 Views

I have booked a flight chd to delhi for 31st July. I selected airline Air India for 1 40 pm and the amounts showing was about 6300 for 2 tickets. When I paid through my card suddenly they would charge 6500+ taking some convenience charges. that is just to attract customers from good sites like M...Read More

vilas608

Vadodara, India


1 Review



Via.com, Never use this, Refund not received
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 26, 2016 09:36 AM 5042 Views

I booked bus ticket for 18th April, 2016 through via.com. Bus operator Deep Travels cancelled bus at last minute. I have to make alternate arrangement by spending lots of money. I have taken-up for refund with via. com. via.com refused to give me refund stating that, bus operator run...Read More


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