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62%
4.01 

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Via.com Reviews

Where are my tickets ?
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Sep 12, 2017 10:17 AMRead

Hi Via, skyscanner links me to your service. I trust skyscanner that was why I first trust you. after I paid, your website says it was under payment still! where is my confirmation pls! I want my money back! right now! so poor. I already paid, where and when can I get my ticket? how dare I trus...Read More

Pathetic service and most careless staff
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Sep 12, 2017 12:55 AMRead

I have booked bus ticket from Jaipur to Bikaner for my guest. I have good Ticket Booking confirmation sms along with seats no. and bus number. I have book 3 hrs before journey and once I reached Pickup station(Chomu pulia) I have received a call from VIA that your buss is cancelled if you say we...Read More

BEWARE!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Sep 06, 2017 07:55 PMRead

Beware.Tried to use via.com to book flights from Thailand to China - after much frustration, they finally old me I had to use a Thai credit card because the flight was departing from Thailand. Not sure what world this makes sense in, but they didn't have phone numbers for most countries, cal...Read More

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Don't use this website! It's a scam.
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Sep 02, 2017 12:28 PMRead (via Mobile)

I booked my tickets to Paris, the website took the complete payment and later gave me a call and said they couldn't confirm my tickets. When I spoke to the manager, while talking on the phone gave me an option which was not working for me and by the time I could give my final decision what I cou...Read More

Money deducted with out confirming ticket
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 31, 2017 12:01 AMRead

I am really unhappy with via.com, as it has deducted money from my card with out confirming my flight ticket. The moment I booked ticket money got deducted and received a mail stating non confirmation of my booking. I hope I will receive my money back. I still do not understand if they cannot pr...Read More

Very Good Services Via.com
Thank You
A token of appreciation from the brand

Aug 26, 2017 06:40 PMRead (via Android App)

Thanks Via.com, there are very good service.I am sharing my experience from Via.com,Actually I use Via apps from Past 2 years, and also perchase Via portal.I am a small travel agent , and I have experience from this site.This is best site from ticket booking to any other site,...Read More

Scam!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 16, 2017 02:08 PMRead

Purchase a flight ticket and have to cancel it due to change of plans. Emailed for days but no reply and when I called in, they hold me for about 1 hour and told me that they will reply to my email.On 20th February 2017, they replied my email that there will be a SGD100 charge for cancellati...Read More

ABSOLUTE WORST! BEWARE DO NOT BOOK! SCAM website
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 03, 2017 12:24 PMRead

I tried to booked airline tickets using this website, after giving all the details required for booking and payment the money was deducted from from my account but no ticket was booked. I was asked to wait for 5-10 minutes on the website and even after 30 minutes I did not get my PNR. I tried to...Read More

Not at all satisfied with Via.com
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 01, 2017 01:02 PMRead

While searching for affordable hotels in delhi on google I came across this website. The first look was very attractive so I wanted to explore more. I know this website is not so popular like other travel agency sites such as yatra, trivago, makemytrip, ibibo, etc they seemed to provide good ser...Read More

Horrible Experience
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 20, 2017 03:27 PMRead

New to via.com and vulnerable with the interface in resulting wrong date booked. Escalated immediately and faced inflexibility cold response to pay the charges as close as a new ticket. Surprised with the inhuman centric response in this modern days where businesses are paying attention in servi...Read More

Fraud company
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 15, 2017 04:16 PMRead (via Mobile)

HiMy name is vijay and booked 4 upper cabin sleeper seats in a video AC bus from karta to Delhi and boarding time is 6 pm from katra.But what I got is third class bus without charging and video and no lights complete dark in bus. The seat was given to me was lower sleeper while I booked ...Read More

AVOID!!!!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 07, 2017 08:59 AMRead (via Mobile)

So after a £76 pound phone call 45 emails which half were not responded to I was only given a partial refund which when o check the terms and conditions and even the operator advised me I would only be charged and airline fee and a admin fee so overall I should of received back roughly 260 pound...Read More

Very good travel agency
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 30, 2017 12:35 PMRead (via Android App)

I came across this website while I was searching for hotels on google. The first look was very attractive so I wanted to explore more. Though this website is not so popular like other travel agency sites( makemytrip, yatra, trivago, etc) they seemed to provide good services. The search interface...Read More

Great Deals!!
Thank You
A token of appreciation from the brand

Jun 13, 2017 07:24 PMRead

Hi, I have booked my tickets few times with via.com and everything was very fine. First time I got panicked as I read very bad reviews and I didn't receive my ticket immediately, but tickets are booked within half an hour and that's just their procedure with booking confirmation. So far my exper...Read More

Cheat!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 13, 2017 04:11 PMRead

I booked a ticket from Delhi to Guwahati for 8th July, 2017. At first I got the confirmation mail and later at night I got an e-mail stating'Dear Guest, We would like to inform you that due to fare difference of Rs 2900/- the booking FMNAA29G000IM is not yet confirmed, so kindly revert us as soo...Read More

VIA.COM IS SCAM, FRAUD BY AMIT AGARWAL/VINAY GUPTA
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 13, 2017 01:24 AMRead

COPY OF NOTICE SENT TO DIRECTORS OF VIA.COM WHO CHEATEDI purchased ticket for AC bus to travel to Bangalore from Pune on 14th May 2017 Sunday, considering that it is AC hi-tech sleeper bus as advertised and sold by VIA.COM and VRL, for which I paid Rs 3455 which was more than the cost of Fli...Read More

Insane and ultimate idiocy and stupidity
Thank You
A token of appreciation from the brand

May 27, 2017 10:10 PMRead (via Mobile)

Booked a hotel room, money has been deducted and the room was not booked. The customer service executive Fahim, such a jerk he is, saying that it is not at all their fault, even he is telling that please book another room, money will be sent to your account in 3, 4 working days. He is speaking i...Read More

I felt like I got scammed!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

May 11, 2017 01:24 PMRead

Horrible experience. we booked a round trip flight to CEB from BKK for about 13900 thb we made the bank Transfer payment, got confirmation of payment. Later that day we get this email. Via Thailand Support| Srivastha9:38 AMDear Guest,With regards to reference FMNTH100L578LZ we have ...Read More

Worst experience ever .......
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 25, 2017 10:52 AMRead

I had a flight from Visakhpatnam to Bangalore, which got cancelled on Feb 11th 2017.But they were not giving me the refund of 9k with a reason that they are yet to get refund from the airlines.When I called the airlines, they gave the account statement where the money has been refunded o...Read More

Bad service!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Feb 14, 2017 04:00 PMRead (via Mobile)

I am due to fly to Kolkatta on Thai Airways, for my dear cousin’s upcoming wedding and have been just informed by the travel agent Via.com, after much chasing, that I am unable to do so just 2 days before my flight departure date.My friend booked 4 tickets on 1 December 2016 for herself, and...Read More


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