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60%
3.86 

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Via.com Reviews

Bad service!!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Feb 14, 2017 04:00 PM Read (via Mobile)

I am due to fly to Kolkatta on Thai Airways, for my dear cousin’s upcoming wedding and have been just informed by the travel agent Via.com, after much chasing, that I am unable to do so just 2 days before my flight departure date. My friend booked 4 tickets on 1 December 2016 for herself, and...Read More

A Website for Travel Requirements
Thank You
A token of appreciation from the brand

Feb 10, 2017 07:43 PM Read

Via.com is a website for the travelers and for the people who need travel related information instantly. This site also gives an outstanding service and support to all the travelers on their flight bookings, hotel bookings, transfers, fixed holiday packages, discount offers etc as well. Apart fr...Read More

I liked Via.com service and recommend to all.
Thank You
A token of appreciation from the brand

Feb 03, 2017 05:20 PM Read

I chose Via.com for a holiday to Cochin. My planning began a few weeks before my travel and I had posted an enquiry on their Facebook page. They promptly reverted and the customer executive was really helpful. Via gave me a customized package at an excellent price(I compared the rate with few ot...Read More

Thousands of users are looking for advice right now

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Thanks to Via.com for thier quick response.
Thank You
A token of appreciation from the brand

Jan 31, 2017 02:36 PM Read

I was searching for a hotel in Kanyakumari as my mom-in-law and her friend were traveling to the city for a wedding. I browsed through several hotel booking sites and finally chose a hotel near the beach on Via.com. On the day of check-in, they realized that the room allocated to them had staine...Read More

Good Experience with Via.com
Thank You
A token of appreciation from the brand

Jan 27, 2017 02:35 PM Read

I don't usually write online reviews but this was a case of exceptional customer service by Via.com. Our group of 6 had booked 3 rooms for 10th December 2016 at the Shangri La Hotel Kuala Lumpur on Via. We arrived at the hotel a little earlier than our check-in time and was told they only have 1...Read More

Hassle free trip! Excellent!!!
Thank You
A token of appreciation from the brand

Jan 20, 2017 03:43 PM Read

I booked 6 plane tickets for me and my family for 12 days Christmas vacation last October without reading any reviews about Via.com. After booking, few days later, the price suddenly increased. I got curious about this booking site because of the cheap flights to Japan I got via Vietnam Airlines...Read More

Via.com

Jan 15, 2017 11:02 PM Read

We have a group booking from indore to mumbai for freinds wedding, I had searched booking sites Via.com for the tour at the satisfactory rates. For all my queries I preferred calling the customer care and verify, as I was making the booking for 15 people, . They connected me to there group booki...Read More

Via viadom code
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jan 11, 2017 03:36 PM Read

Try to book a flight from via and you will see they give a discount, on the application of the promocode VIADOM .but while booking they would charge a fee which would be greater than the value of the discount.Instead try booking from the airline website which you want as there is no extra fee wh...Read More

Via.com
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jan 10, 2017 05:07 PM Read

Its very good platform where we can get information related to air fares & hotel & can check timing but its services are not good The information found many time mismatched related to fairs its became change according to seat availability but its not shown on web sites its suddenly in...Read More

Got good discounts booking through my Mobile app.
Thank You
A token of appreciation from the brand

Jan 02, 2017 03:12 PM Read

I booked round trip from Hyderabad to Goa for this New Year using the Via.com mobile app, it has a good interface and is easy even for the first timers, also while booking Hotels I got good discounts My complete travel package was done at a good deal. All my queries regarding booking of my hotel...Read More

Charges deceptively competitive - don't use!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jan 01, 2017 09:11 PM Read

It shows up as a top option after google search, but don't go for it. Apparently looks good but if something goes wrong then re-booking or cancellation charges are heavy and take away any advantage that you might have had in the first place. Customer service over telephone is quick but shady an...Read More

Good DIscounts from Via.com
Thank You
A token of appreciation from the brand

Dec 28, 2016 06:54 PM Read

Hi I’hv been booking my flights and hotels from Via.com for quite some tym now. Even recommended my friends. I am writing my experience here for people looking up to this comment to decide. I have always had a flawless experience with them. Recently I had booked my flight tickets from Mumbai to ...Read More

My travel was made effortless by Via.com.
Thank You
A token of appreciation from the brand

Dec 28, 2016 06:50 PM Read

I had a group booking from Bangalore to Kolkata for my wedding, I had checked many online booking sites for the same, at last I decided to book with Via.com as they had promising rates. For all my queries I preferred calling the customer care and verify, as I was making the booking for 34 people...Read More

Do not book and No Refund
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 20, 2016 12:52 PM Read

I had booked two way bus ticket in September, 2016 and cancelled the same on day of my travel, Since bus was not operating and this update, I did not receive from VIA.com. I myself called to the operator to check on the arrival time and same was give to VIA executive, until then even they are no...Read More

Never Via Again ! Horrible Fraudsters !
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 17, 2016 05:09 PM Read

Booked a refundable ticket from SIN to BOM but after booking the support said you would get only 50$ refund after two months out of the$389 paid. Is that what you call refundable? There is no option to cancel online . . . . The support sucks, it takes like atleast 20 mins before you are co...Read More

Just for change of date please see the response
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 16, 2016 07:55 PM Read

> Subject: Re: Travel date change - REFF NO [YBV18] > To: "md owaise" , "Via Singapore Support| Sunil" > Cc: "Singapore Support" > Date: Friday, 16 December, 2016, 10:15 PM > This is totally unfair my flight > charges is 237.80 SGD on top of it your are charging 125 SGD > which...Read More

NO REFUND FROM VIA.COM
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Dec 02, 2016 05:10 PM Read

NO REFUND FROM VIA.COM Very bad experience from Via.com, I had booked air flight tickets from Trivandrum to Bangalore. The flights got cancelled in a couple of weeks after we booked the tickets, it has been over 3 months now and VIA.com has not bothered to refund the money. If we call they do...Read More

Via
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 27, 2016 10:34 AM Read

Via.com is offering bus tickets, train tickets as well as flight tickets with a good service and support.but the offers are not pretty good.via started referral program which gives 500 points for each referral.but these points cannot be used at a time.it can be used as 4% per transaction.the off...Read More

Worst customer assistance and irresponsible.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 21, 2016 04:11 PM Read

I had booked a seat(bus),but the operator cancelled the bus without any intimation.when I called up for via.com customer service had given no assistance for refund of amount. Booking Reference Number: FMN1Y6KWBJ0 I had booked a seat(bus),but the operator cancelled the bus without any intim...Read More

The worst company of booking a flight ticket
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Nov 13, 2016 08:52 PM Read (via Mobile)

Hi, I am here to share the worst experience of mine with Via.com. I booked three flight tickets from Singapore to Xingyi China .Our return flight was cancelled by the airline company, so we had to buy another ticket back to Singapore.After that, I sent  four emails to the company to apply for a ...Read More


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