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62%
4.03 

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Via.com Reviews

ABSOLUTE WORST! BEWARE DO NOT BOOK! SCAM website
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

19 days ago Read

I tried to booked airline tickets using this website, after giving all the details required for booking and payment the money was deducted from from my account but no ticket was booked. I was asked to wait for 5-10 minutes on the website and even after 30 minutes I did not get my PNR. I tried to...Read More

Not at all satisfied with Via.com
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

21 days ago Read

While searching for affordable hotels in delhi on google I came across this website. The first look was very attractive so I wanted to explore more. I know this website is not so popular like other travel agency sites such as yatra, trivago, makemytrip, ibibo, etc they seemed to provide good ser...Read More

Horrible Experience
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 20, 2017 03:27 PM Read

New to via.com and vulnerable with the interface in resulting wrong date booked. Escalated immediately and faced inflexibility cold response to pay the charges as close as a new ticket. Surprised with the inhuman centric response in this modern days where businesses are paying attention in servi...Read More

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Fraud company
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 15, 2017 04:16 PM Read (via Mobile)

Hi My name is vijay and booked 4 upper cabin sleeper seats in a video AC bus from karta to Delhi and boarding time is 6 pm from katra. But what I got is third class bus without charging and video and no lights complete dark in bus. The seat was given to me was lower sleeper while I booked ...Read More

AVOID!!!!!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 07, 2017 08:59 AM Read (via Mobile)

So after a £76 pound phone call 45 emails which half were not responded to I was only given a partial refund which when o check the terms and conditions and even the operator advised me I would only be charged and airline fee and a admin fee so overall I should of received back roughly 260 pound...Read More

Not so good travel agency
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jun 30, 2017 12:35 PM Read

I came across this website while I was searching for hotels on google. The first look was very attractive so I wanted to explore more. Though this website is not so popular like other travel agency sites(makemytrip, yatra, trivago, etc) they seemed to provide good services. The search interface ...Read More

Great Deals!!
Thank You
A token of appreciation from the brand

Jun 13, 2017 07:24 PM Read

Hi, I have booked my tickets few times with via.com and everything was very fine. First time I got panicked as I read very bad reviews and I didn't receive my ticket immediately, but tickets are booked within half an hour and that's just their procedure with booking confirmation. So far my exper...Read More

Cheat!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 13, 2017 04:11 PM Read

I booked a ticket from Delhi to Guwahati for 8th July, 2017. At first I got the confirmation mail and later at night I got an e-mail stating'Dear Guest, We would like to inform you that due to fare difference of Rs 2900/- the booking FMNAA29G000IM is not yet confirmed, so kindly revert us as soo...Read More

VIA.COM IS SCAM, FRAUD BY AMIT AGARWAL/VINAY GUPTA
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jun 13, 2017 01:24 AM Read

COPY OF NOTICE SENT TO DIRECTORS OF VIA.COM WHO CHEATED I purchased ticket for AC bus to travel to Bangalore from Pune on 14th May 2017 Sunday, considering that it is AC hi-tech sleeper bus as advertised and sold by VIA.COM and VRL, for which I paid Rs 3455 which was more than the cost of Fli...Read More

Insane and ultimate idiocy and stupidity
Thank You
A token of appreciation from the brand

May 27, 2017 10:10 PM Read (via Mobile)

Booked a hotel room, money has been deducted and the room was not booked. The customer service executive Fahim, such a jerk he is, saying that it is not at all their fault, even he is telling that please book another room, money will be sent to your account in 3, 4 working days. He is speaking i...Read More

I felt like I got scammed!
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

May 11, 2017 01:24 PM Read

Horrible experience. we booked a round trip flight to CEB from BKK for about 13900 thb we made the bank Transfer payment, got confirmation of payment. Later that day we get this email. Via Thailand Support| Srivastha 9:38 AM Dear Guest, With regards to reference FMNTH100L578LZ we have ...Read More

Worst experience ever .......
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Apr 25, 2017 10:52 AM Read

I had a flight from Visakhpatnam to Bangalore, which got cancelled on Feb 11th 2017. But they were not giving me the refund of 9k with a reason that they are yet to get refund from the airlines. When I called the airlines, they gave the account statement where the money has been refunded o...Read More

Bad service!!
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Feb 14, 2017 04:00 PM Read (via Mobile)

I am due to fly to Kolkatta on Thai Airways, for my dear cousin’s upcoming wedding and have been just informed by the travel agent Via.com, after much chasing, that I am unable to do so just 2 days before my flight departure date. My friend booked 4 tickets on 1 December 2016 for herself, and...Read More

A Website for Travel Requirements
Thank You
A token of appreciation from the brand

Feb 10, 2017 07:43 PM Read

Via.com is a website for the travelers and for the people who need travel related information instantly. This site also gives an outstanding service and support to all the travelers on their flight bookings, hotel bookings, transfers, fixed holiday packages, discount offers etc as well. Apart fr...Read More

I liked Via.com service and recommend to all.
Thank You
A token of appreciation from the brand

Feb 03, 2017 05:20 PM Read

I chose Via.com for a holiday to Cochin. My planning began a few weeks before my travel and I had posted an enquiry on their Facebook page. They promptly reverted and the customer executive was really helpful. Via gave me a customized package at an excellent price(I compared the rate with few ot...Read More

Thanks to Via.com for thier quick response.
Thank You
A token of appreciation from the brand

Jan 31, 2017 02:36 PM Read

I was searching for a hotel in Kanyakumari as my mom-in-law and her friend were traveling to the city for a wedding. I browsed through several hotel booking sites and finally chose a hotel near the beach on Via.com. On the day of check-in, they realized that the room allocated to them had staine...Read More

Good Experience with Via.com
Thank You
A token of appreciation from the brand

Jan 27, 2017 02:35 PM Read

I don't usually write online reviews but this was a case of exceptional customer service by Via.com. Our group of 6 had booked 3 rooms for 10th December 2016 at the Shangri La Hotel Kuala Lumpur on Via. We arrived at the hotel a little earlier than our check-in time and was told they only have 1...Read More

Hassle free trip! Excellent!!!
Thank You
A token of appreciation from the brand

Jan 20, 2017 03:43 PM Read

I booked 6 plane tickets for me and my family for 12 days Christmas vacation last October without reading any reviews about Via.com. After booking, few days later, the price suddenly increased. I got curious about this booking site because of the cheap flights to Japan I got via Vietnam Airlines...Read More

Via.com
Thank You
A token of appreciation from the brand

Jan 15, 2017 11:02 PM Read

We have a group booking from indore to mumbai for freinds wedding, I had searched booking sites Via.com for the tour at the satisfactory rates. For all my queries I preferred calling the customer care and verify, as I was making the booking for 15 people, . They connected me to there group booki...Read More

Via viadom code
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jan 11, 2017 03:36 PM Read

Try to book a flight from via and you will see they give a discount, on the application of the promocode VIADOM .but while booking they would charge a fee which would be greater than the value of the discount.Instead try booking from the airline website which you want as there is no extra fee wh...Read More


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