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57%
3.77 

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Via.com Reviews

Via
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

10 days ago 302 Views

Via.com is offering bus tickets, train tickets as well as flight tickets with a good service and support.but the offers are not pretty good.via started referral program which gives 500 points for each referral.but these points cannot be used at a time.it can be used as 4% per transaction.the off...Read More

junaidraider33

Bellary, India


1 Review



Worst customer assistance and irresponsible.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

16 days ago 50+ Views

I had booked a seat(bus),but the operator cancelled the bus without any intimation.when I called up for via.com customer service had given no assistance for refund of amount. Booking Reference Number: FMN1Y6KWBJ0 I had booked a seat(bus),but the operator cancelled the bus without any intim...Read More

Walker189

Singapore, Singapore


1 Review

1 Follower



The worst company of booking a flight ticket
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

24 days ago 517 Views (via Mobile)

Hi, I am here to share the worst experience of mine with Via.com. I booked three flight tickets from Singapore to Xingyi China .Our return flight was cancelled by the airline company, so we had to buy another ticket back to Singapore.After that, I sent  four emails to the company to apply for a ...Read More

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abhi1604

Dubai, India


1 Review



Good example of bad customer service****
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Oct 20, 2016 10:42 AM 923 Views

Hi, I booked a refundable fare BOM to DXB. I cancelled the ticket through your customer service on the date of travel which was 09/08/2016. It was confirmed that it has been cancelled and a refund request has been raised and I shall get my money back in 45 days. Since than I have been wait...Read More

Abhishek1604

Dubai, United Arab Emirates


1 Review



Bad Customer service and unending wait for refund.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Oct 18, 2016 02:54 PM 963 Views

I booked a refundable international flight using this website. The ticket was cancelled on the day of travel and it's being more than 68 days now and I'm still waiting for the refund. Every time I follow-up with them the customer service have the same response that they are currently waiting ...Read More

Over charges to change the gender of the traveler
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Oct 07, 2016 08:18 PM 1328 Views

Hi All, For the past few days, I had been sending more than 10 emails and 5 complaint call to request VIA.com to help to change the gender of a traveler which I key in wrongly . but their response is really horrible. After 5 days till now, my problem haven;t solve and I still waiting for them...Read More

prasantmuna

Bangalore, India


10 Reviews



Price got changed after paying the money....
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Aug 20, 2016 10:20 PM 3626 Views (via Android App)

I was searching for a ticket and found a ticket and booked it as well.it was for the amount of INR x rupees.later when I paid the money through online, the money got deducted but the page in the airlines was still spinning and I was getting message that there is no response from the airlines sit...Read More

Worst experience with via.com
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Aug 06, 2016 08:55 AM 3883 Views

Hello Friends, Today I am sharing my experience with via.com. I had booked volvo bus tickets from delhi to manali for 7th of august and paid the whole amount in advance on 3rd of august itself. today I am receiving their cancellation mail. due to some circumstances we are cancelling your s...Read More

Via.com a fraud site..avoid
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 28, 2016 03:06 PM 4077 Views

I have booked a flight chd to delhi for 31st July. I selected airline Air India for 1 40 pm and the amounts showing was about 6300 for 2 tickets. When I paid through my card suddenly they would charge 6500+ taking some convenience charges. that is just to attract customers from good sites like M...Read More

vilas608

Vadodara, India


1 Review



Via.com, Never use this, Refund not received
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 26, 2016 09:36 AM 3997 Views

I booked bus ticket for 18th April, 2016 through via.com. Bus operator Deep Travels cancelled bus at last minute. I have to make alternate arrangement by spending lots of money. I have taken-up for refund with via. com. via.com refused to give me refund stating that, bus operator run...Read More

VIA IS FRAUD COMPANY
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 25, 2016 09:01 PM 3945 Views

I booked one tkt from lucknow to delhi, and the contact no. which I revived was coming switch off, any how I got the another no. he again gave me another no. when I talked him, he told bus is not going through my boarding point which I selected, he told me to reach to another bording point, then...Read More

angelshan

Muzaffarpur, India


46 Reviews

9 Followers



Did not get the refund
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 20, 2016 11:01 PM 4116 Views (via Android App)

I had booked a flight from Delhi to banglore. But I had some problem so I could not go & I had to cancelled the tickets. And then I contacted customer care for refund. But when I got the information from customer care that this is Cash Point not Cash Back. Via.com told me that these point ma...Read More

Worst website for booking the ticket
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 20, 2016 10:30 PM 4112 Views

I ever and ever seen the website, they are showing one thing on the screen and they are doing one more thing after the transaction. this is the worst website, i ever seen it ... very badd and worst website and do not do any transaction in this website. a worst website please do not do any ...Read More

Worst customer service - Bus cnceled but no refund
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.

Jul 18, 2016 03:31 PM 4178 Views

I booked three tickets(seat number 1, 2 & 3), 1 from Indore to Pune(Jul 12, 2016 @ 8PM) and 2 from Shirpur to Pune(Ju 13, 2016 @ 12:25 am). Both bookings represent same bus journey, which was cancelled mid way(Dhulia) due to vehicle breakdown. Bus broke down around 1:30 in the morning som...Read More

I don't like This Site
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 12, 2016 12:52 PM 4315 Views

I was attempting to do the flight ticket however not able to make the ticket in spite of the fact that my parity rs 6000 deducted .Their installment portal citrus affirmed me effectively made the installment yet via.com denied.Later I have reached with my bank they raised a protest and later I g...Read More

rajforu14

Berhampur, Orissa, India


1 Review



Fake & Awful Service
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 12, 2016 12:39 PM 4332 Views

I booked a ticket from Delhi to Bagdogra dated 09th Oct'16 but accidentally it got booked for 02nd Oct'16 for an amount of INR.3500.I called Via.com multiple times to get this changed & was been asked to pay an amount of INR.5500 to reschedule the ticket .In this amount I could easily book a...Read More

prasant6123

Balasore, India


1 Review



Via.com is a fraud service. Please do not use
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

Jul 02, 2016 04:24 PM 4798 Views

Via.Com is a not a scam they are faulty . There website has serious fluctuations in pricing and booking. Whoever uses it use it on your own risk. No one hates money same as me as it is hard earned On 29/7/2016 I booked a ticket from my home computer on google chrome thru via.com paid from my ...Read More

pmeenak

Chennai, India


4 Reviews



Careful while booking through Via.com
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 27, 2016 10:46 PM 6164 Views

On 26/05/2016 -, I booked a flight ticket from Chennai to Ahmedabad and the amount shown to me was Rs.4440. The Booking id is: FMN1PLXELEF. But Rs.4635 was debited from my card. I didn't get the ticket till 27/05/2016 - 22:43 and it is shown as "Status in Progress". When I called their Customer...Read More

amit78686

Farrukh Nagar, India


35 Reviews

1 Follower



Froud website
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 18, 2016 01:59 PM 6212 Views

I was trying to do the flight ticket but unable to make the ticket although my balance rs 6175 deducted .Their payment gateway citrus confirmed me successfully made the payment but via.com denied.Later I have contacted with my bank they raised a complaint and later I got the amount.I have receiv...Read More

RAJIVBSP

Bilaspur, India


1 Review



FRAUD ON HOTEL BOOKING
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.

May 18, 2016 01:33 PM 6126 Views

Dear Sir, We had Booked Hotel at Gulmarg Thru WebSite VIA.COM booking Id: FMN1P1OYHLZ on 16-5-2016 for the date of 31-5-2016 . At The Time of Booking They were Showing The Option to use SUMMERSALE CODE To Get The Discount on Booking, I Had Seen The Discount of Rs. 6500 But when I made paym...Read More


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