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Commented on Lodha_Group's response

Lodha worst builder - Not returning booking amount

Enough of apologies. Please let me know when are you going to refund my booking amount. I have already sent payment receipts on the mentioned email.

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Commented on own review

Lodha worst builder - Not returning booking amount
Lodha Codename The Centre - Dombivali - Thane

Please someone suggest me how can I recover my money??

Commented on own review

Lodha worst builder - Not returning booking amount
Lodha Codename The Centre - Dombivali - Thane

r information was provided by your sales team. Waiting for your positive response. Thanks.

Commented on own review

Lodha worst builder - Not returning booking amount
Lodha Codename The Centre - Dombivali - Thane

No .. they are being very cheap in my case. Please find my latest mail to Lodha with no reply: Dear Glen, Forfeiting booking amount was acceptable if your sales team would have given me proper details. But its clearly a case of cheating just to achieve their sales target. Points to be cons...idered: 1) Your sales team never shown actual site before the booking which should have been shown as this practice is normally followed by every builder today. 2) I saw site location on Google map as 'Palava codename epic' which was very close to phase I (please refer attached snap shot). I was under an impression that this was the actual site location and agreed for booking. But the actual site is very far from what is shown on Google map. Your sales team also kept on insisting that site is very close from Phase I. 3) I sent a mail for confirming site location to your sales manager (Ganesh) with Google map snap shot but he never confirmed it. Please find mail attached for your reference. 4) Your sales team clearly mentioned that booking amount is refundable in special conditions like - if loan is not approved by the Bank & any other genuine location issues. Accordingly refunding my booking amount is completely justifiable looking at location issue which I have. 5) I was repeatedly insisting on a days time for me to take wise decision but your sales team tricked me by saying 'they will not be able to provide discount of Rs. 50,000/- (waiver of development charges) on other day and price may go up by next day'. Looking at all the above points its very clear that I was ticked by your skilled sales team into making a hurried booking with improper information. I deeply feel cheated by Lodha for Rs. 45,000/- just for the matter of 3-4 hours. I beg you not to cheat me as I have specified all the genuine reasons with valid justifications. Me myself would not have asked for refund in case if it was the matter of few days or if propeRead More

Reviewed Lodha Codename The Centre - Dombivali - Thane

Lodha worst builder - Not returning booking amoun

Brand Response

Brand has acknowledged the consumer grievance and initiated readdress.

I booked a flat in Codename Epic by paying Rs. 45, 000/- as booking amount on 10th October, 2015 who's possession is promised in 2018. Within hours on the same day I informed them about cancelling my booking as that site was quite far from Palava phase I. Marketing guys didn't even bothere...Read more

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