Reviewed Sony DCR HC 40E
Nov 10, 2008 05:11 PM
6836 Views
I am impressed with the picture quality of DCR HC 40E as well as the features packed into the handycam. I am using this since the last 3.75 years.
I have seen quite a few posts where people have complained about the difficulties faced in downloading video from the MiniDV cassettes to the PC h...Read more
Commented on according2me's review
Sep 11, 2008 07:04 PM
After reading about all this, I consider myself to be extremely lucky for not having run into such issues. I hope I remain as lucky as business ethics does not seem to be one of their virtues.
Commented on getadesh's review
Sep 11, 2008 06:54 PM
Yes, their delivery system is not 'working couples' friendly. Some months back, they used to have 2 delivery cycles. I used to generate the pick up requests after 11 am so that they deliver the movies in the 2nd cycle i.e. after 7pm.
But, the '2 delivery cycle' is no longer there. However, I have b...een working around it by changing my delivery address to office and home alternatively.
I had provided several feedbacks and suggestions - but all in vain.
If you read the 'Terms and Conditiions [http://rental.bigflix.com/bigflix/TermsAndConditions.aspx]' page, you would find that under the 'Free & Prompt Deliveries & Pick ups' section, they mention :
'... subject to availability of ordered DVDs/VCDs at that time and order meets our regular optimum logistic plans.'
The 'optimum logistic plans' is something we have no control on. So, I guess subscribers in remote parts of a city or on the outskirts are likely to suffer the most as the no. of requests from that location might be low.Read More
Commented on devsrinivas's review
Sep 11, 2008 06:20 PM
Looks like the service is pathetic is certain cities. In Bangalore I did not find it as horrible as it sounds.
Commented on rahul_ghugre's review
Sep 11, 2008 06:05 PM
Here is a tip for updating your queue quickly. Say you want to move the title at position 15 to position 5. Highlight/Select the number 15 in the small square (it does not appear to be editable, but you actually can) by mouse left-click and drag to right, type 5, click on the update button.Your titl...e would move to pos 5. This can be done for multiple titles at one shot. Try out this undocumented secret.Read More
Reviewed Bigflix
Jun 20, 2008 04:53 PM
2879 Views
My experience with BigFlix in Bangalore has been quite good so far.
I had some initial hiccups too, but, since the BigFlix store is close to my place I sorted them out by talking to the store manager who had access to managers of the back office, IT and logistics department. The store personn...Read more
Commented on amitjd's review
Jun 20, 2008 04:26 PM
(Updated Jun 20, 2008 04:27 PM)
It seems, from the reviews, that the service is pretty sad in Delhi. I would suggest that you go to a BigFlix store and get your problems fixed there since the store personnel have access to your account, contact numbers of your backend team, etc.
I found the BigFlix service In Bangalore to be quit...e decent. Their deliveries seem to happen as promised. However, they do not have enough stores in Bangalore.Read More
Commented on debajitb's review
Jun 20, 2008 04:08 PM
Yes, the customer care of BigFlix is of no use - they can only file a complaint. Once filed, I doubt whether anyone works on it. I would suggest you to visit a BigFlix store and sort out the problems there as the store personnel have the contact numbers of the city management.
Commented on trivediashutosh's review
Jun 20, 2008 04:01 PM
It would be great if you can specify the city where the quality of service is so bad. I found the service to be pretty decent in Bangalore. But, yes, their customer care is completely useless and pathetic.
Anytime you call the customer care to place a complaint, be sure to get a complaint no. so th...at you can refer it in your future calls - I learnt it the hard way.Read More
Commented on indianidle's review
Jun 20, 2008 03:53 PM
Such reviews are extremely important as they reveal the quality of the service in a particular city, Mumbai, in your case.
Yes, I agree with you, BigFlix's customer care is pathetic. They cannot do anything but forward the complaint to the 'concerned' dept. It actually get's on your nerve.
Try to... get the email id or phone number of Mumbai's head of operation and send the complaints directly to him. In most of the cases, the problems faced by the customers do not reach the management.
Read More
Reviewed Seventymm
Jun 20, 2008 03:20 PM
3248 Views
(Updated Jun 20, 2008 03:24 PM)
I think the quality of service, in certain cities, does not match up to what they promise. So, I it's important to emphasize the city in the review.
In Bangalore, I have been a SeventyMM member for around 9 months - and I feel that their service is just about ok - it cannot be labelled as bei...Read more
