Nov 21, 2011 02:04 PM
45339 Views
I would like to share my experience with ebay India. In September, I was thinking about changing my Blackberry and get a new Android phone. I started research and finally decided that I will buy HTC desire HD as I was quite impressed with the looks, interface, features etc. I found a good deal in ebay and during Diwali, ebay was running a free gift on purchase of items worth INR 10, 000 and above. My purchase was above 20K, I placed order for WD 500GB external hard drive. They had mentioned that the gift item will be dispatched after 4-5 weeks after placing the order.
After 5 weeks, I got a mail from ebay today morning saying "We regret to inform you that due to floods in Thailand, there has been a significant impact on the import inventory of portable memory devices. These imports are expected to resure in 4 to 7 weeks. We understand its a long wait. Hence we are offering you the option to choose from two other gifts instead of WD 500GB".
I was not expecting such a kind of response from someone like ebay who is reputed player in Online shopping. I am totally disappointed and would like to convey ebay that Please do not run such campaigns and cheat customers, be fair in business and fulfill what you commit to the customer. Is Thailand the only place from where you import WD external disks?
I would like to get convincing reply from Ebay India and would like to get what they had promised at the earliest.
