Jun 17, 2015 11:34 AM
17743 Views
I would like to bring to the notice of public that ZopNow.com service in Hyderabad is utter worst as I booked an order on 16th June 2015 with Order Reference: 2578688 and I choose the pay upon delivery option with a bill amount of Rs.300/-.
They confirmed the booking and order is placed with an assurance to get deliver between 7am - 10am on next day(17-06-2015). I received a mail from zopnow.com mentioning your order items are being modified as they are not available and out of stock. The website is clearly mentioned the items are available.
The order day passed and we waited till 11.30 nobody contacted us as several messages flashed as order is modified to Rs.157/- and dispatched. Still(at the time of writing this review) nobody contact us or apologised for the delay.
This is the world-class service by the India's top class online grocery store, they are promising to deliver whatever you want in 3-hours with FREE shipping. All their claims went haywire and promises in dustbin. Nobody cares to respond properly. Always the phones are on waiting.
I personally recommend NOT to order anything from this stores as they broken my trust not only once but several times(as I booked with different accounts).
I urge consumer courts or authorities to respond on my review statement to do justice to common man.This should be a lesson to the online grocery stores to make the service better rather than making huge'advertising'.
