MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Your Kids R Our Kids School - Bangalore Image

MouthShut Score

17%
1 

Child Friendliness:

Staff Attitude:

Extracurricular Activities:

44/1A, Bannerghatta Road, Diary Circle, Adjacent To Sagar Apollo Hospital, Next To Spar Hypermarket, Bangalore 560029, KA

+91-8197288890

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

My experience with YKROK, Electronic city.
Jun 28, 2011 12:37 PM 12629 Views

Child Friendliness:

Staff Attitude:

Extracurricular Activities:

Here is my experience with YKROK, Electronic city. They are cheaters and they are unfit to run day-care.


My 2.5 year old son used to go to YKROK 7 months ago. We were trying hard to get him into Bright Vistas but they did not have vacancy, we were left with no choice. One of my friend used tell me that YKROK should be rename to “Your Money is Our Money”, I found it funny and ignored him. Also the day care ambiance looked ok to me and my wife.


My son being first timer in a day care, we expected him to cry. But his situation and reaction in the evening (while picking up) was very worrisome and sometimes very depressing for us. He used to be alarmingly quiet and non reactive to everything. It was as if he has undergone some ‘shock’. He would not speak up and quietly sit in the back seat while driving home. After few hours he used be ok.


First week we tolerated this and then next week he was at home and then continued to YKROK. And then next 2-3 weeks things improved little. But one thing which never changed was that; in evening he used to jump on food as if whole day he has not eaten anything. We used to get good feedback about his eating habit from YKROK.


One day we saw a black mark on left side of his forehead (about length of our index finger and twice the width of index finger width). When asked they said while dancing he hit other 3 yr old baby. We had big argument there because there will not be black mark when you “collide” with soft object like a baby. We went to our pediatrician; he said this injury has to be from a hard object. So next day we enquired more and asked the other kids parents contact number. Other kid’s mother said that her son was not in the day-care on the day when this incident happened. When inquired further, YKROK stuck to their story. But by this time we had lost faith, so we stopped sending our child. I tried to follow up for money back and even threatened them to drag to court but till now I have not received my money.


One more thing which I forgot to bring:


One evening my wife heard our son crying in kitchen/washroom area, so she barged in there. This was 2 day after we noticed black mark near our son’s forehead. She saw that my son was standing in sink and one lady was washing him from chest to down with COLD water in 6 PM evening of December. It was as if we wash vegetable. And then my son was made to stand on the kitchen slab (imagine 2.5 yr old standing on kitchen slab). That was our last day there.


After 4 months of break my son goes to bright vistas and things seem ok here; but once bitten, twice shy.


Thanks


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

First, I would like to apologize for the troubles and frustration that you experienced lately.
I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. One of our strengths is the way we respond to our customers promptly.
We pride ourselves in our reputation and our customer’s satisfaction, and we failed to live up to those expectations.
We also observe some crucial information in your complaint concerning our services as well as the degree of our services.
If you have any questions or concerns please mail me directly on bharatkapoor@ykrok.in
Once again, we are sorry for the inconveniences we have caused you and we hope to offer you better services in future.

Upload Photo

By: ykrokedu | Feb 22, 2018  12:23 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Your Kids R Our Kids School - Bangalore
1
2
3
4
5
X