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33%
1.85 

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Verified Member MouthShut Verified Member
Dharamshala India
Rude staff, had a bad experience
Feb 09, 2016 10:38 AM 9673 Views (via Android App)

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So one day one of my colleagues was telling me about all the good things about his bank as how better the service is how much comfortable he is with the bank and most importantly that he is getting amazing offers on debit cards with this bank. After listening to all this I was also interested in opening the bank account.


So one day on my holidays I decided to go to this bank and as the branch was not very far in chandigarh it didn't took more than 20 minutes from my car to get  there. I approached a employee there to whom I asked I want to open a bank account and he was silent and was writing something. After saying excuse me 5 times he finally gave me a look as if I had just asked for his kidneys and still said nothing and started writing again. I was really surprised what kind of behavior it is?


Then looking at the situation that employee was not in mood to help me out I went to another female employee she was doing nothing as it seemed and was just moving around documents and I asked her the same thing and she told me to sit down. After 20 minutes she still said nothing else and finally I asked her that I just want to open a bank account she gave me a form and sent me to another employee, still surprised if she all had to do is to give me a form them why didn't she did it 20 minutes ago.


It seemed like everyone just wanted to ignore work and the customers. I went to another employee who said to wait I waited for 10 minutes and then I told him I was getting late, he suddenly said in rude and loud tone that SIT OR JUST GET LOST BUT DON'T DISTURB ME AFTER EVERY 2 MINUTES.


I was surprised with this behavior and I also said in angry tone to behave to which he got perplexed a bit looking at my anger and everyone came to calm me down but the damage was done of this is what is the behavior of Yes bank employees I am never ever coming back. Very worst experience.


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