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MouthShut Score

17%
1.23 

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+91-124-4750200

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Worst shopping experience
Oct 28, 2013 01:11 PM 4101 Views

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I ordered two pair of shoes from Yepme.com and it has been more than 12 days till yet I didn't get them delivered. When I took the help of customer service support( firstly they will not pick up the calls) to track the status, I came to know that they haven’t had any order details, which was seriously disgusting as I have the received their respective mail for shipment of the product( with code 3788158).


After I insisted them, they told me to get back to them in 2 days just to trace the order. Last day I have received a mail for the shipment delivery of the product in 6-8 business days. However no apology was made from their end for such unexpected surprises and delays. I don’t understand how they can be so sluggish and irresponsible. The only reason I m still not cancelling the order is just to check will they make a delivery or not.


If yes, then how long. For sure I’m going to get back for the same response.


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Brand Response

Dear Customer,
We are pleased to inform you that your concern has now been resolved.
Looking forward to your shopping with yepme again.
Assuring you of best services always!
Best Regards,
Yepme Team

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By: Yepme | Jan 19, 2014 12:13 PM  (Updated Jan 19, 2014 01:31 PM) Comments 0

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