MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

47%
2.30 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

They really care for Defective product.
Apr 06, 2012 08:08 PM 1369 Views
(Updated Apr 09, 2012 06:08 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Let me tell the shopping exp:


Pros:




  1. Product delivery time




  2. Customer care






Yebhi order no: YBH1253495. I’ve ordered a photo frame. It holds 6 photos. I placed the order on 13th march and got it on 15th.


So. Quick delivery of the product


I was happy as it was a gift for my wife. But when I opened the package, I was disappointed as out of six glass one is missing. It is defective one. As it is 1st time brought from Yebhi, thought I was in loss. wife told me call the customer care. Got astonished as the customer care pick up the phone without any waiting time. He told me "we will arrange a reverse pick up and tell me the time for your availability" and within few day it got returned.


So. There is a customer care dept to listen you.


And then, I got the product again, I was happy by looking at courier boy and happy with the Yebhi.


So. If by mistake you get defective product, do not worry about it. They will take care of all reverse pick up and in contact with you until you get the good one. Love to shop again with yebhi.


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Customer,
We are sorry for the inconvenience that has caused to you due to the incidence that you have mentioned in this review. At Yebhi.com, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. We are getting call back arranged for you. Please be rest assured that we will take care of your query on top priority.
We understand your feelings attached to your order and regret that your shopping experience with Yebhi.com has got compromised.
Thanks and Regards
Yebhi.com

Upload Photo

By: Yebhi | Apr 06, 2012 09:10 PM  (Updated Apr 06, 2012 09:14 PM) Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Yebhi
1
2
3
4
5
X