Sep 20, 2012 06:19 PM
2471 Views
(Updated Sep 29, 2012 08:45 AM)
I placed an order on yebhi last time. They cancelled the delivery and haven't told me for same. I tried calling them many times.everytime my phone gt disconnected after 5. min saying that all customer care executives r busy. When I sent d mail. They blindly replied dat order is cancelled and returned 2 warehouse(without any reason). How can they do dis I don't understand.and now they want me to place fresh order.
everytime I sent d mail dey gave same reply fr same......
Dear Milind,
This is with reference to your mail regarding delay in delivering the order # YBH2198125.
We regret to inform you that as per the tracking status, order has already returned to our Warehouse and cancelled and we would not be able to re-ship the order. Hence, we request you to please place a fresh order and give us chance to serve you better.
We understand that this has compromised on your shopping experience with Yebhi.com and we sincerely apologize for the inconvenience caused to you.
In case of any further assistance or feedback, please feel free to contact us at 0124-6766300 or write to us at support@yebhi.com.
Assuring you of best services always!
Best Regards
Pooja Mathur
Customer Support Team
Yebhi.com
