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MouthShut Score

47%
2.31 

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YEBHI - bad service
Apr 09, 2011 05:30 AM 3653 Views

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A colleague of mine had a real bad experience with Yebhi recently


He have purchased some items through yebhi.com by order no. YBH280285 dated 09.02.2011 amounting to Rs1046.51 and also received it through trackon courier on 16.02.2011. He was shocked when he opened the parcel seeing the tracksuit which was torn & not in good condition.


He immediately contacted yebhi customer care and they advised him to send it back to them & assure to replace it. He sent this item through same courier vide no. 227172901 on 18.02.2011 and since then he has not received any message regarding this from yebhi.com even I have contacted them many times through phone but was told this item was not received yet. What should we do now?


Have vowed never to purchase from this site. Snapdeal is anyday better


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Brand Response

Dear Customer,
Thank you for updating the information as you don’t know the person madhu12345 and the order was placed by Tula Ram. As per your telephonic conversation with you all your problem has been solved and we have send an email with the Gift Voucher detail. Please check the email and you can use the Gift Voucher for your next purchase with us. Please be assured that Yebhi.com works for customer satisfaction and if you have any issues please feel free to contact us.

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By: Yebhi | May 26, 2011  04:38 PM Comments 0

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