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MouthShut Score

46%
2.33 

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Beware of Yebhi.com..Order not dlvd in 1month
Feb 20, 2013 05:54 AM 1367 Views

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Beware of Yebhi.com as it has been more than a month and my order no. YBH2980922 is yet to be delivered. I had ordered a bottle of perfume through Yebhi (biggest mistake of my life) for which I have been following up with the customer care excec, floor superviors(Mustesan Siddiqui. Karan Sharma) and Worst Customer Service Manager--Amit Miglani but they have not been able to deliver the order citing some or the other reason. Though I could have cancelled the order in the first 5 days itself but I wanted to check how low can the Yebhi Customer Service go and


Trust me, the Yebhi team can stoop to any level. As you can see it has been more than a month and no one has bothered to resolve this issue even after calling them so many times. Guys, pls do not order on Yebhi.com as they would make you refer to the time given while ordering anything(in my case the time given to me was 15 days) and if the product is unavailable then they would not make it a point to inform the customer but they can cancel the order..so guys it is a suggestion.


Please do the purchases on your on risk if you have the time of atleast more than 1 month.


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Brand Response

Dear Sunil,
Thank you for sharing feedback with us. Please know that all our supervisors and manager are dedicated to resolve customer’s concerns on priority.
We at Yebhi try to fulfil all the orders on time however, unforeseen circumstances might create delay in few cases. If ever we find it difficult to fulfil an order, we cancel it and refund the money back if already paid.
In your case, since you preferred to wait for this item this item irrespective of the long delay in dispatch, our team personally followed up with the concerned function and finally got your order YRO3140244 dispatched today morning. Please get back to us if not received in next 5 business days.
Thank you so much for shopping with us.
Regards,
Yebhi Team.

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By: Yebhi | Feb 20, 2013  11:45 AM Comments 3

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