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Think twice Before using yatra. Review on Yatra

Name: Think twice Before using yatra
Item: Yatra
Rating: 1
Author: a Mouthshut User

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19%

1.39

15,053 Votes

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humayunsk494

kovur India

166 Reviews

56 Followers

Think twice Before using yatra

Dec 11, 2015 05:04 PM 9990 Views

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Yatra, it is a popular site/app for travels and hotel bookings.Half of the offers given by yatra are fake and they are cheating people.Now they are doing a promotion by Refer and earn program, I have reffered four of my friends that too me itself installed yatra android app in their smart phone but I did not even a single rupee for reffeering.On that day itself I thought it is useless.

Again they came up with a 60% cashback offer, by seeing that I booked a ticket from nellore to bangalore.I thought while booking, that cashback in form of real cash to my bank, but they gave Yatra wallet that can be usefull to use yatra bookings only.I feel angry upon yatra.

Now second time when I tried to book ticket from this app, it showed only 10% of the wallet cash can be redeemed for booking, this time I really got very bad opinion about this yatra.

After that till now, I have never use yatra app or site.

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Brand Response

Dear Customer,
Greetings from Yatra.com!
We sincerely regret for the inconvenience caused. Kindly share your email address and referred email addresses with us at forums@yatra.com. Regarding Ecash usage we would like to inform you that If you have redeemable eCash, you can use the amount for booking a hotel or flight.While booking with Yatra,the refund part of your eCash can be used in totality and only 15%(up to Rs 1,500) of the booking amount for hotels, 5% of the booking amount on international flights(up to Rs 2,000) and domestic flights(up to Rs 300) and 5% on bus bookings can be redeemed via the eCash that you have earned from your previous bookings or Cashbacks. You can book using eCash on desktop site and mobile(WAP) site. You can use eCash using Yatra app from android based devices.(To redeem eCash using app-Please upgrade your app to the latest one if you haven't updated the app)
The eCash earned on the bookings can not be converted and refunded as cash. For further information, Kindly view the following link: http://www.yatra.com/online/ecash-faq
Please share the required details, we shall try our level best to provide you satisfactory resolution.
Best Regards,
Yatra Care