Sep 19, 2014 11:18 PM
15956 Views
(Updated Sep 19, 2014 11:22 PM)
One of the most horrible vacation plans I had was from Yatra. Totally unprofessional staff, they have no clue how to do their job. All they care about is how to rip you off with money.
It always better to book the travel yourself rather then taking their packages. I took south India tour package for my family(booking ID: S1069843),
- The sales representative just disappeared as soon as I paid full amount.
2. The support desk had no idea what all sales person promised.
3. They booked a the most horrible hotel in the world in Kovalalm(Hotel: Hill & Sea View Beach Resort) This is a one start lodge.
4. They refused to change my hotel even after complaining them multiple times.
5. No emergency contact number, and other help desk will not help you in off hours.
I wish there was a zero or negative ranking, I would have given that to yatra.com.
