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Home > Ecommerce and Online Business > Travel Websites > Yatra > Fake information
Yatra
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Kumar Karunendra
I have booked metropolitan hotel today for 23rd may to. 26 th may. My reference id is 01031629345. In the booking Window it was showing free cancellation. But after booking when I go for cancellation then it was showing no amount to be refunded. I am shocked! What the Hell is this.such a renowned site have fake advertisement.i really disappointed .
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Brand Response
Dear Mr. Kumar,Greetings from Yatra.com!We have checked the details at our end and findings are, the booking was done for non refundable booking. However, We have canceled and initiated full refund on 02 Mar as a gesture of care. Refund should have credited in your account. Hope this helps resolve your concern.Should you need any further assistance please feel free to contact us at 955 5800 800 or email us at support@yatra.com and we would be happy to assist you.Kind Regards,
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By: Yatra | Apr 14, 2016 03:12 PM Comments 0
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