MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

19%
1.38 

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

PUDUCHERRY India
U wont get any reply from yatra until you die
Sep 30, 2016 02:50 PM 14554 Views

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

On Nov 2nd 2015 I Booked Ticket From Chennai To Singapore, They Charged Twice in terms of credit card as well as debit card. But my way of ticket purchase is by debit card. I don’t have credit card for my bank account. I Got Two E-Ticket Booking


1, Yatra e-Ticket for booking reference number 021115F73408




  1. Yatra e-Ticket for booking reference number 021115F77379




Regarding These Issue, I Spoked With The Customer care From The Date Of Problem and I Even Mailed Too all the things which they have asked(Scan Copy Of bank statement for The Amount Taken)


Finally When I Spoked With The Customer Care Team They Said Your Issue Have Been Send To The Concern Team Once We Get Reply We Will Revert.


till now I didn’t get any kind of reply. Nearly a year going to complete. I decided to file a case regarding this and I won’t leave this scam as it is and I put my side problem in all social networks and websites. Until I get my money back with compensation too for this one year of late. Attached all my conversation and details even my bank statements


Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Brand Response

Dear Anand,
Greetings from Yatra.com!
Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.
Should you require any further assistance, please call us on 09555 800 800 / 1860 200 1800. For holidays please call on 18602002323. Alternatively, write on support@yatra.com
Best Regards,
Yatra Care

Upload Photo

By: Yatra | Sep 30, 2016  03:16 PM Comments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Yatra
1
2
3
4
5
X