Never Book Tickets from Yatra.com. Review on Yatra

Yatra.com: Booking ID YH2687888

Dear Sir/Madam,

I have very horrible experience from yatra.com and I really doubt what services I will get during my holidays. Details as under.

1. I booked hotel through Yatra.com on 21st May as with booking ID YH2687888. My hotel booking is from 22nd June to 28th June at Goa for Honeymoon Package.

   
   




2. I got email confirmation from yatra .com with attached invoice receipt of Rs. 5300/- for advance of 25% amount. Attached invoice don’t show anything of balance aishwaryasingh23ment to be made

   
   




3. Mr Sarthak Singh(sarthak.singh@yatra.com) confirmed over phone that balance aishwaryasingh23ment can be made at Hotel directly. Unfortunately I don’t have any call recordings. It was never informed that I need to aishwaryasingh23 balance amount.

   
   




4. There was 3 lines in email mentioning aishwaryasingh23ment to be done 19 days prior of start of trip. I didn’t get any reminder email or a call.

   
   




5. Now after almost 16 days when I wanted to get print outs of hotel tckets. When I was not able to take prints, I called customer service center to confirm about procedure to take print out of ticket.

   
   




6. It was informed that I need to make balance aishwaryasingh23ment to take print outs. If I fail to aishwaryasingh23 then booking will be cancelled and will not get refund of booking amount as well.

   
   




7. Its really unfortunate that for more than 2 weeks no one even bothered to send a single line email or a call asking me to make aishwaryasingh23ment.

   
   




8. Now I had to arrange aishwaryasingh23ment from my friend. Now I have made all the aishwaryasingh23ments to yatra.com. Still I am not able take print out of tickets.

   
   




9. I feel like cheated from yatra.com in this case. At least a single call or email was expected from representative of yatra.com

   
   




10. I will never recommend yatra for their trips. I really afraid now about what services I will get if start is like this.

    
    

I never thought my marriage leave will start like this. If I need to do all these arrangements and face so much troubles, then I wonder why I should choose yatra.com.