May 11, 2016 09:56 AM
4164 Views
(Updated May 11, 2016 10:03 AM)
I booked international hotel with them. When booked it said refundable. After few days I had to cancel it since I didn't get the visa on time. They are saying it's not refundable and I will loose all my money. That's 12000/- rupees lost for no mistake of mine.
Then when I said your terms and conditions said refundable, they said I will check and call you back which they never did. I called them everyday, sent mail to them also everyday but no use. When I had booked previously in booking.com and makemytrip they had instantly refunded money for cancellation and never had to waste so much time talking to customer care or email. So please don't expect any refund when you book through Yatra.com
