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MouthShut Score

82%
3.63 

Mileage:

Comfort:

Reliability:

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Appeal:

Rs. 78,600 (Ex-Showroom)

Yamaha

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Yamaha scoty
Dec 02, 2016 02:46 PM 5675 Views

Mileage:

Comfort:

Reliability:

Road Grip:

Appeal:

I liked the stylish design, which will suit female riders well. This was the only scooter that ticked the box next to exclusivity. Unlike the others, I could see a feminine touch in this scooter and it immediately found a place in our minds and hearts. She took a test ride and confirmed that the scooter handled well and was easy to maneuver due to the plastic panels and less weight. The slim and sleek design also worked well for the home minister to finalize it for the grand finale Once we finalized the Fascino, I started searching for all Yamaha dealers close by - Panache Yamaha in Indira Nagar, I-Yamaha in KR Puram and another one on Outer Ring Road towards Marathahalli(don't remember the dealer name). A friend of my friend is working in the Outer Ring Road dealership. He came to my help. We went to see the Fascino where the shiny blue colour was on display. The SA was not much interested in advertising the Fascino and answered all the questions raised by me with short answers. I asked him for a test-ride, he walked towards the service center, which is next to the dealership, pulled a shiny black Fascino out of it and pointed his finger towards the dead-end road, which is ending within 100 meters. Sigh! When will the dealers understand what is test-ride?! When I asked him for the longer test-ride pointing at the Outer Ring Road, he immediately declined. Just for the sake of taking a test-ride, I took it and came back. According to me, something should impress me for me to buy a vehicle from them. I knew about the vehicle through internet, friends and family. When a customer waiting in front of you, something has to be done to attract him and sell a product to him. At least attend to him with a polite and kind nature. Buying from this dealership was a big no.


My second stop was Panache Yamaha in Indira Nagar. The SA approached us immediately and asked us about the purchase decisions. We told our dilemma about Ray-Z and Fascino. He guided us towards the first floor, where both of the scooters were displayed and explained all the differences, features and all - very helpful for us to finalize the Fascino. While asking about the price, he gave a quotation paper with all details on break up of on-road price. He readily agreed to give a foot board rubber mat, hand grip, indicator buzzer and wax polish for free and steel scratch guard for Rs, 1, 500. We accepted all the freebies and denied all paid accessories. Also enquired about the financing options and how soon they can deliver. He confirmed that delivery could be done within 2 days for cash and 5 days for loan option. I told him that we will check with other dealers as well and come back later, he smiled and said "OK sir". Positive marks for this dealer


The third stop was at I-Yamaha, Krishnarajapuram. A few young ladies rush towards whoever looks like a customer entering the showroom. One lady finally approached us and asked what we are looking for. I said Fascino. Immediately a paper was given to me with OTR price details of all the bikes and scooters sold in that showroom. No information, no talking, no features explanation - it’s like I have nothing to impress you with. Buy it or walk out attitude. I asked about their price, which was a little above the Panache Yamaha price. She said "no saar, this is the price everywhere in Bangalore saar" and also denied to give any freebies. The dealership got negative marks


Based on the impression and price factor, Panache Yamaha won the deal and we booked with them by paying all cash. As the home minister’s auspicious day was on the coming Saturday, I confirmed with them for delivery on the same date after registration. I gave all the required documents to register the scooter on wife name. I told them that I have to verify the vehicle before sending to RTO and after some discussion they agreed. They asked me to check the service center cum go-down, located at another 2-3 km distance for the vehicle. I went there and the service engineers pointed towards the top floor where all the new vehicles were kept in immaculate condition with dust layered everywhere fewmatte blue Fascinos and checked one of them and satisfied myself. I


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