Feb 09, 2005 04:01 PM
1379 Views
(Updated Feb 09, 2005 04:01 PM)
What more can I write about the topic which has largely been covered by so many people ! As many as 220 people have expressed their views on the topic and I don?t know if I can talk something drastically different rather than admitting that writing reviews on mouthshut , is certainly an enjoyable experience.
It is pleasure not only to read the reviews which are largely ? very objective assessment of the writer?s experiences but also the fact that the even the companies are taking these reviews more seriously.
True, in a competitive environment no company can really afford to ignore the expressions on this site but I believe that still many of the organizations do not take these reviews much seriously. Hence, I would like to talk about the EFFECTIVENESS of the reviews on this site , on which basis I believe the assessment of site can be more comprehensive encompassing the concrete results out of this entire process of review writing. Hence I would just make a few points about this aspect of effectiveness of the site
· A friend of mine had written a review upon a certain product here, he was not only contacted by the organization concerned but was also assured to be taken care that such things do not occur in future. A VERY WELCOME gesture from the reviewed organization and also DEGREE OF SUCCESS for the mouthshut. However, how often such stories are repeated ? Can the readers, members and most importantly the moderator of this site elaborate on such cases ? that have happened and their statistics in the public domain ? I believe if more and more readers write on this , we can look at the definite end results. This kind of end result only , can determine the success ratio of the site.
· Mouthshut is certainly a great movement, however there are many forums which are fighting for the justified consumer rights and their claim settlement through the proper authorities. Can such type of forums look for a tie up with mouthshut , which will not only disseminate the information about many such experiences across the country in a proper manner but also make this movement a bit stronger . Can something be done in this direction ?
There is no doubt about internet?s effectiveness and a strength as a media and forums like mouthshut are certainly help to sift the information , products and services in a better manner. Had this kind of discretionary services from mouthshut can help us tackle the ? information flood? efficiently. Let us hence not take this review writing as a lighter job , it rather is an extremely responsible and important job.
NOTE : Kindly note that the above views are expressed explicitly under the impression that mouthshut?s activities logical extension would be to provide a relief to the consumers who have got problems with the irresponsible behavior from the organizations. I AM NOT SURE whether this was ever a motive behind this site?s building and operations. However, my suggestion being , thinking in this direction can certainly make mouthshut more useful and realise it?s true potential.
