Dec 16, 2014 08:00 PM
15832 Views
Terrible service. I made my first booking on Wings Radio. I called and booked a cab at 12 pm for a pick up at 7 pm. Everything went well.
I get a message at 7 pm saying that my cab will be delayed by 45 minutes. I was still okay. The Pune traffic is terrible.
Around 7:30, I get a call from a executive saying that the cab will be delayed. He said that it will be 8 pm. I said as long as it is here by 7:45 I am fine.
He said Okay that will happen. Soon after, I get a message that the booking is cancelled.
I call the number and ask why that is cancelled and the operator tells me that he did not cancel but the system shows that it is cancelled.
I said that I did not cancel and the whole point of booking a cab in advance is so that I get the cab, I did not want a rebooking and get the cab at 8:30.
He says, he same is (name held back) and he did not cancel, so can do nothing about it. If I wanted an urgent cab, call a number 02040100199. I call that number and that number no one picks up.
What kind of a service is this. Is the second number some kind of a times number to get rid of callers? Terrible. Never again!
