Jan 28, 2009 09:59 AM
8210 Views
If you want to buy a Washing M/c pl don't go for Whirlpool brand as it is not a quality M/c avilable in the market. I purchased Whirlppol Washing M/c ( Front loading ) in the month of December 2004 ( I don't remember the brand) and from the day one I faced the problems.
Initially as promised by the sales man nobody came to install the M/c. After several follow-ups one fellow came and told I should get continuous water supply pipe separately and then only he can install the M/c. After 3 days one more person came with one tap adopter and fixed it to the tap and just asked to use. He didn't give any kind of demo or user's guidelines and just asked to read the manual.
After using it for 3 months our nightmare started. first suddenly it stopped working and after complaining their service engineer came and told to replace the belt and timer. I told him (as it is still under Guarantee time ) to replace at company's cost. Intially he resisted and then agreed to replace only the timer and I paid for the belt.
The above exercise repeated at least 10 to 11 times in a span of 3 yearrs and after the Gurantee period I have spent more than Rs 5000.00 to get the M/c repaired. Every time their service engineers blamed us for the condition of the M/c and not even once they agreed that there is A SERIOUS problem with their M/c.
Finally on 18th January 2009 it stopped working again and finally myself and my wife decided to say goodbye to this m/c and purchased samsung M/c and it is working very well and their service is also good so far.
So freinds pl think before buying Whirlppool
