Jun 02, 2010 08:38 PM
11427 Views
(Updated Jun 02, 2010 08:43 PM)
After studied well the Airconditioners and its market price, I have decided to buy an split A/C from Arasan electronics, 5 Roads, salem, TN. I went to the show room to select one from leading brands.
I was looking for few brands which were on higher end of budget but the service outlets at Salem was not so good, The shop incharge then gave a big lecture on Whirlpool regarding its 6th sense, auto cleaning, fragrant&anti-bacterial filter, MPFI compressor ..bla ..bla for a price of 26.5K. I settled for it and paid the price in one shot. Same day the Split and Out-door unit reached my home, but I had to struggle with them for about a week for installation of the same.
So far so good, but it is just another A/C, on detailed investigation , I found that there is no Anti-bacterial filter and no Fragrance filter either in the Indoor unit. God knows whether the out door is MPFI or not. No Auot cleaning also.
The Ads and promos in their Brouchers and website say a lot which is not reallty existing in the machine. For me it is cheating or fraudulent act. I have notified their customer care, they sent thier engineer, he also agreed with me and told he will fit those things missing. But till today not happened. the customer care doesn’t care. Their toll free number doesn’t respond. Similar A/C machine with other reputed manufacturers are available atleast 5 to 6k cheaper. Whirlpool took money for the features do not really exist. I do not understand also what is 6th sense..in it?
Also I happened to read a post on the same make on March 2010, seems like an Ad by the company. Really Whirlpool is a master mind in cheating their customers in partnership with their outlets.
