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Its a fraud company don't purchse any product. Review on Voonik

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31%

1.86

7,503 Votes

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asimkumarbaidya

Kolkata India

3 Reviews

Its a fraud company don't purchse any product

Aug 22, 2016 01:12 PM 4798 Views

Customer Service:

Product Quality:

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I purchase a shirt 9 august 2016. oder no is M777044848, MR VONIK AND SELLER NAME IS EKTA GARMENTS 7 TEXTILES PRICE IS RS: 403.00.

I RECEIVED A PRODUCT AND OPEN IT, AND SEE OLD USED SHIRT. SIMPLE WASHING AND IRON AND PACKAGING AND DELIVERD ME.

I RETURN THIS PRODUCT, COURIER BOY ALSO STUNT THIS KIND OF CHITED BUSINESS MR. VONIK COMPANY. AFTER MR VONIK COMPANY SEND MY BANK ACCOUNT 325 RS. I CALL CUSTOMER CARE REFUND MY FULL PAYMENT BUT CUSTOMER CARE EXECUTIVE TELL ME 78 RS. DEDUCT FOR SHIPPING CHARGE. BUT THIS IS NOT MY FALUTH. WHY I CAN PAY SHIPPING CHARGE. THEIR AFTER CUSTOMER CARE EXECUTIVE NOT ANSWER ANY THING AND MY PHONE CUT OUT. ALL BUYERS ARE CAREFUL MR. VONIK COMPANY SEND OLD USED GARMENT. AND YOU RETURN THEY CUT YOUR MONEY. I THINK THAT IS THE NEW STYLE OFF BUSINESS.

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Brand Response

Dear Baidya,
We are sad to know that the product quality did not meet your expectations. We are working closely with our vendors to improve products quality and services.
We source directly from manufacturers, thus getting fashion products at everyday low prices. Order dispatches are done by the sellers, directly to customers. Few of our sellers charge shipping and COD(Cash on Delivery) charges. COD charge is a part of service and convenience charges to provide you the facility to make the payment at your door step. Shipping charge is applicable for few products at some locations to make the delivery available at the location. You can save the COD charge by making online payment.
We hope this clarifies your issue. If you have any other issue, please let us know. We will work on it and resolve it on priority.
Regards,
Team MrVoonik