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MouthShut Score

32%
1.85 

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“Still waiting for my order to be delivered”
Aug 10, 2016 11:58 PM 4235 Views

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I ordered two dresses on the 4th of July and I have not heard anything back from Voonik as to when my dresses will be delivered. I've sent a couple of emails but I keep on getting the same message which is irrelevant based on my query.


The response from voonik says "yes we deliver to UK/US" but my query is when will I get my order delivered. I was hoping to get them this week so I can wear them at a wedding this weekend. The service is very inconsistent. I would really like them to deliver the dresses on time or at least communicate to me when I should expect them.


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Brand Response

Hi,
We understand that you have been waiting for the product. Please share your contact number and the Order ID, we will check the details and update you the status on the same.
Our sincere apology for causing you such trouble.
Regards,
Team Voonik

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By: Voonik | Aug 24, 2016  01:45 PM Comments 0

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