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MouthShut Score

32%
1.86 

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Refund and exchange problem....
Jan 11, 2017 01:34 PM 2111 Views

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I have ordered saree from Voonik.com and they given me a wrong product, so I have applied for exchange of saree and they tell, we will replace in almost 3 days. so I had waited for 3 days.


And after 3 days they tell me that the seller denied the order so I had tell them to credit my money in my voonik credit account ant it is almost 15-20 days I am contacting them for credit my money in my voonik credit account they tell we will give your credit in 3-4 days and it is not happening yet .


this was my very bad experience with Voonik.com and now I am totally thinking that next time I will not buy any thing from Voonik.com. thankqqq


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Brand Response

Hi Kunj,
We are extremely sorry that you haven't received your refund. We request you to kindly email us your order details we will ensure you get your refund amount at the earliest.
Regards,
Team Voonik

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By: Voonik | Jan 24, 2017  11:31 AM Comments 0

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