Jan 29, 2016 11:01 PM
16313 Views
I bought an item that I specifically wanted by a particular day but could not guarantee being at home so click and collect at the local post office seemed the ideal solution. Day 1 order placed, day 2 email received that it was dispatched, day 3 email received that it had been delivered to the post office and was ready for collection. However, that was not true. I went to the post office and they had not received it and told me there would be no further deliveries that day. They commented in passing that it had become a daily occurrence that people turned up for Amazon click and collect packages that had not been delivered despite Amazon saying they had. This is unacceptably poor performance for what is supposed to be a premium service.As simple and as pain free as it should be.
Polite driver knocked on the door, handed me my item.
He was polite and well dressed.
First impressions are that my delivery had been looked after from start to finish. That's all us customers want feel.Great selection of products and the always deliver on time. If you have a problem their onlineGreat customer service on all dealings i've had with them, competitive pricing and great selection of products. All accompanied by very quick delivery. Keep up the good work guys! chat team are very friendly and always willing to help.
