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MouthShut Score

32%
1.85 

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Apr 13, 2016 11:03 PM 12570 Views

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I had ordered a saree from voonik for my mom's birthday about 1 month ago.they said the delivery will take around 1 week to my area.so I had ordered 2 weeks in advance to give her a surprise.i waited for a week but it didnt arrive.


I couldnt even check the tracking details.i gave a call to the customer care, they said it has not been dispatched yet but it will be dispatched on the very day and I will receive it within 3 days.i kept on waiting and just after 3 days I received a message saying my order has been cancelled.when I gave a call to the customer care they said the order has been cancelled due to nonavailability of the item.i was completely taken aback.really didnt expect this from voonik.


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Brand Response

Hi,
We are very sad to know that your shopping experience with Voonik was not delightful. We have done few investments to improve our product and services. We ensure that it not be repeated.
Our sincere apology
Regards,
Team Voonik

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By: Voonik | Apr 23, 2016  05:12 PM Comments 0

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