May 06, 2009 07:10 PM
13026 Views
I bought the Voltas Vertis Window AC 1.5 Ton. Last season, Fan motor burnt and was repaired by Voltas(Unique referigeration, Krishna Nagar, Delhi) after lot of follow-up. At the begining of the season, all of a sudden AC stopped working. Voltas guy from Unique referigeration came and confirmed the motor is burnt again. I requested them to replace it with new one instead of repairing it. He assured that work wud be done in max 2 days. Thereafter I have been calling them every morning, afternoon, evening, but of no use. I called up directly the Area Manager Prashant Rastogi on his cell 9911709300, but no response. The guy do not even receive the call at ny time of the day or night. Today after 13 days, these jokers could not replace the motor. Sushil Kumar, owner of Unique Referigeration at his cell 9311293437 is never available, every time his new johny picks up the call and u need to explain him the entire back ground of the complaint.
It is pathetic, disgusting and frustrating to have such an experience with a company like VOLTAS - TATA GROUP.
