Sep 14, 2009 03:07 PM
12896 Views
Date of review : 14 sept 09 3 PM
Date of installation: 14 sept 09 12.45 PM
Date of purchase : 11 sept 09 11.45 PM
Here is my precise and to the point review>
Why voltas? Because we had earlier used Voltas fridge in past which slogged for more than 14 yrs without any problems, and did not find any other brand good.
The dealer: Viveks , Tambaram, they only install the AC, very bad or worst service network, delayed my installation by 3 days inspite of tough follow, they have one call centre type no, where everytime one diff person is there to receive your call and you need to tell him whole story from begining.
The problem: initially technicians did not bring full equipment (rope) to install the AC, they offered to install on terrace but we told to install over the window shed, as seen everywhere. And now after so much of trouble and dust and this and that, after installing and giving demo of AC.
The mechanic went away and now exactly after 40 mins the ac had been switched off, a mug of water feel from split compartment, iwas so afraid coz the stablizer n switch is below the AC and it might hav gone wet n short circuited. this is dont know what bloody type of installation, immediately called up them and have asked them to come, but now they seem to be in some other site. and will come later, so till the time they come will write this review, though product seems good the quality of service provided by viveks is very very worst.