Oct 08, 2016 11:56 PM
32754 Views
Exactly after 2 years the condensor got a gas leak and I raised a complaint in Voltas Customer Care. The Service Technician came and examined and said the Condensor is made of Aluminium. I have enquired Voltas about this and they said a 5 Star A/C will never come with a Copper Condensor due to energy saving reasons. Aluminium Coils consume less power is a fact but another fact is that it can go leak anytime. Aluminium Condensor is not long lasting . The cost of replacing a Condensor including gas filling and labor is approximate Rs.6000/- Transportation charges extra. In short if you are planning to buy a Voltas 5 Star A/C with an Aluminium Condensor, keep reserved Rs.6000 for maintenance in every 2 years. When I have visited Voltas service centre, I have seen lot of Condensor units lying there for replacement and I undersstand that this is a genuine issue of most A/C manufactures especially voltas as they have compromised the quality of their split A/C units in name of energy saving and spoiled their good name in the market.
Fortunately in my case, Voltas has given free replacement of the Condensor due to my seroius approach, and I have to pay only the gas filling, labor & transportaion charges. But I have suffered almost 10 days without A/C especially in this hot season till this issue gets resolved.
