Feb 21, 2021 10:59 AM
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A five-starrer is of course meant to delight, so all the trappings are already taken for granted. What makes a difference is something differential, something extra, or something unique. Vivanta is as good as it comes but defying some expectations too.
I stayed here from Feb 16 to Feb 18 2021, Room No 629.
The first setback came when I was addressed as "Dear Punjabi" in mail communication. Whatever happened to "Dear Sir" or "Dear Mr Punjabi" or "Dear Sanjay Ji"? The tone of the mail also seemed impersonal, without any expression of joy. But lets leave that to a human personality. Bygones.
The next was the location. This place is situated bang on the highway. A concrete jungle with no life around. One Paradise, and one tiny shopping mart, and that's about it. Like you cannot step down for a night stroll if you wished to.
The third thing is about lighting in the room - something which I presume can be immediately rectified. The lighting is minimal, veering on the darker side. Quite unlike how I like it.
The core of the hotel is great though, large rooms, comfortable beds, large aqua area, lavish breakfast spread(Dosas, Parathas, Idli Wadas, Juices, Moong Dal halwa, Misal Pav, Chhole Poori, Dried fruits and nuts, Eggs and Poultry, Continental food, Bakery items) and lush swimming pool.
My interaction happened only with the boy at the reception, Mahima Prakash, who was a charmer and seemed genuine at heart.
So nice experience, but mixed reactions.
