Jan 29, 2017 12:36 PM
5601 Views
I am going to share my first experience with this airlineNow cut to check-in, they have dedicated counters for all three classes viz. Economy, premium economy & business class. When counters for premium economy & business class are free they ask the passengers of the economy class queue to other counters for smooth passage & less chaos. They greeted me with a genuine smile & spoke courteously & politely unlike others where the scene is fake smile with standard lines being spoken with no eye contact in flat 3 seconds. For me I had luggage weighing 23 kgs instead of permitted 15 kgs, the staff helped me help move some of my stuffs to check-in baggage, this isn't usual.and flight attendants are good