Aug 10, 2012 04:53 PM
4283 Views
I went to Vijay Sales store in sector 29 to check the refrigerators. I was interested in buying a Samsung one. I was checking Samsung website and didn't see Vijay Sales as authorized dealer for Samsung refrigerators.
When I asked him how Samsung will provide me the warranty on the refrigerators. He said, "You can call us directly and we'll send a technician". If you call Samsung customer care then they would send the engineer/technician in minimum 3-4 days. That's how I became suspicious.
When I asked the salesman at the store about this, he said, "It can't be". I asked him to check the website and he took me to a system to browse the Samsung India website. He tried to find but couldn't. Then the salesman left immediately and no one entertain me after that and I came back and thought of sharing the experience.
Is there anyone who purchased any item from Vijay Sales - Gurgaon and can share the experience?
