Hi, I am sahil using this product since a year, the AC is very good in design but the performance is very bad, I have also ask customer service but the engineer visit after 8 days, the AC ia making noise till present date, the technicas can't tell why the noise is coming, I have done a big mistake that I have brought this AC , the service ia also very bad, the dealer which I have brought is also not helping me. I have wasted my money rs 28000 for khatara AC please don't buy, this is my personal experience.