I use videocon gracia washing machine. Operating this machine is easy as changing channel on your remote TV. All the control nov are plastic made and easy to operate with clear labelling wash quality was good. It's very easy to use. I can say that it's user friendly. It has more facility like jeans, blanket, washing it self spin water level etc. It's easy to handle. I like the style. It is good looking this is durable product. There are customer service is reraible for me because they attend the service call before 24 hours. So there are service support is prompt and perfect. Overall this is good product.