Sleepless nights. Review on Videcon VAW 1823

One buys a air-conditioner for comfort and for a perfect cool and noise free environment.I also wanted this and hence decided to buy a Videocon window airconditioner,model No VAW-1823,though my friends and people who had a knowledge of airconditioners and had used videocon airconditioners advised me against it. I bought two window airconditioner( Model No VAW 1823) .

First the units that were delivered to me were not the model I had asked for,then the unit sent as replacement were without a ionizer,when I spoked with their area manger I was told that these were better then VAW 1823 but were without ionizer,but when I explained that I required a ionizer,the replacements were again sent ,out of which one was a used unit,which again was replaced.

Though the cooling is satisfactory ,both the Airconditioners are making an array of sounds and the intensity is so much that they have to be switched off.

The technicians have come and seen the unit ,and have tried to stop the vibration,which according to them is coming from cooling coil,which in other models has support both from the top and bottom but in this there is no support at the top.I have tried to stop the noise by putting packing which soon gets displaced.

I have also taken feed back from others about Bluestar,LG,samsung,carrier A/s's performanace.and no one has any complaint about vibration. Really the experience with videocon has been really bad and if anyone wants to have a sleepless nights or has a tendency of falling sleep,then videocon A/c's are the best. Believe me they provide cool vibration and heavy metal music that to in surround sound mode.

The videcon technicians had come and seen and found that there were no support provided for the cooling coils and some rubber padding provided in earlier models was also not there.They have come and tried to rectify the same with some makeshift arrangement,but with no success.

It is an irony that companys change the specifications and for any fault that crops in the consumers has to suffer.It is said that the rotary compressor does not make a sound ,but the ones in the A/c,s given to me the compressor not only makes a sound when it engages * disengages ,but also there is a irritating hum which increases as the duration increases,which if seen otherwise is useful as you do not have to put a alarm to wake-you-up in the morning,the A/c's start making such a noise that one has to wake up and shut them off,is this not called personel engineering.

I have complained to the videcon service people ,but maybe they have all become deaf ,hearing the noise that their A/c's make.

After much persuation ,and repeated complaints ,they have changed both the A/c's with model No VAW 1833i,after taking the difference of price,which again I think was not jusrified as the mistake was not on my part,if there mdel are defective and has a design fault then by replacing the machine by similar machines makes no sense.I hope this type of design defects and attitude of putting their coustomers to trouble is not the case with their other products.I am now convinced that cheap is weak,and volumes in sale does not neccessarly make the product good.