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Home > Ecommerce and Online Business > Travel Websites > Via > Worst experience. NEVER EVER BOOK HERE

Worst experience. NEVER EVER BOOK HERE. Review on Via

Name: Worst experience. NEVER EVER BOOK HERE
Item: Via
Rating: 1
Author: a Mouthshut User

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22%

1.35

3,056 Votes

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ayushigoyal1987

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1 Review

Worst experience. NEVER EVER BOOK HERE

Mar 21, 2016 08:04 AM 26216 Views

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We booked 2 tickets to New York. 1st of all while booking it showed 1 stop but later I received itinerary with 2 stops. I called them within 1hour of booking to cancel the ticket since the itinerary is different than what I booked. Have been chasing them for last 15 days, but they refuse to cancel.

Customer service sucks completely. PLEASE PLEASE DONT BOOK HERE. EXTREMELY POOR SERVICE. Will need to lodge a complaint against them.

This is completely unacceptable behaviour.

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Brand Response

Dear Ma'am,
We deeply regret for the inconvenience caused to you. It will be great if you can kindly share your booking details or FMN number to look into the issue and resolve it at the earliest possible.
Thanks,
Via Care