Dec 16, 2016 07:55 PM
14186 Views
> Subject: Re: Travel date change - REFF NO [YBV18]
> To: "md owaise" , "Via Singapore Support| Sunil"
> Cc: "Singapore Support"
> Date: Friday, 16 December, 2016, 10:15 PM
> This is totally unfair my flight
> charges is 237.80 SGD on top of it your are charging 125 SGD
> which is 362.8 SGD, This is not the service as expected from
> via.com and when I ask for cancellation you guys are saying
> it will charge more than my ticket and I don't get money for
> that although my ticket is refundable.
>
> wow what a service we have? first time in the history I get
> a feeling that corruption is not outside it is within our
> own country.
>
> please be reasonable folks. looking for a suitable
> response.I am really upset.
>
> just for a date change and travel earlier. you guys making
> frequent traveler in a measurable situation.
>
> -
> On Fri, 16/12/16, Via Singapore Support| Sunil
> wrote:
>
> Subject: Re: Travel date change - REFF NO [YBV18]
>
> Cc: "Singapore Support"
> Date: Friday, 16 December, 2016, 6:45 PM
>
> Dear
> Guest,
> With regards to
> FMNSG101YL8GQV kindly find the reissue charges below
> and advice.
> AI
> 347 T 22DEC SINMAA HS1 0900 1025
>
> Airline
> change fee: 90 SGDFare difference: Nill as of
> nowVia Fee: 25 SGDTotal Charges:
> 115 SGD
>
> NOTE: Seats and fares are subject to
> availability and VIA will not hold responsible in case of
> any change in fare from airline.
>
> RegardsSunilVia
> Customer Support Team+65 3158 5737sg.support@via.comwebsite:
> sg.via.com
>
> On Fri, Dec 16, 2016 at
> 1:17 PM, 'md owaise' via Singapore Support
> wrote:
> Hi,
>
>
>
> Greetings,
>
>
>
> This is w.r.t Travel date change
>
>
>
> While booking my tickets online I was sure that I am
> booking
> my flight Singapore to Chennai dated 22nd Dec 2016, not
> sure
> what went wrong the ticket shows as 16th Jan 2017 travel,
> I
> had a discussion with your colleague in line to this
> issue,
> therefore requested me to send an email.
>
>
>
> Request you kindly to modify the date of travel and
> reissue
> the tickets, Please!
>
>
>
> Change should be:
>
> Travel date: 22nd Dec 2016
>
> Traveler Name: MOHAMMED OWAISE AHMAD
>
> Booking Reff No: YBV18
>
> Flight: Air India
>
> Time of travel: 09:00 pm
>
> Contact Number:+65-81358443
>
>
>
